What is Webex Calling?
Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Calling?
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Transcription
Centralized Management Portal
Communications
Call Management
Secure Access
Web & Desktop Conferencing
Session Border Controller
Mobility
Presence IM
Continuous UCC
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Calling Reviews
Cristina C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Cisco Webex Calling
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
I have been able to use it and I realized that an excellent tool to make calls from remote users, without the need to use VPN, because you can make international calls, this has resulted in creating a much more agile workforce and allows to continue the work from anywhere remotely.
What is your favorite aspect of this product?
It is a tool that works in the cloud, this means that we can use it from anywhere and at any time, it is fully operational on desktop systems and on Android phones, it is an extremely easy and simple tool to use and you It allows you to make calls and connect from an international number without an additional cost, it is a tool that has excellent security and that integrates very easily with other applications, in Cisco Webex Calling you can obtain privacy security and excellent protection.
What do you dislike most about this product?
There is nothing that I dislike because it is a simple, reliable and very safe to use tool that allows you to make international calls, and it is a tool that we can use from a mobile phone or from a desktop. It integrates with little egg and meetings and it is extremely easy to add people.
What recommendations would you give to someone considering this product?
I recommend it because it is excellent nowadays since due to global problems people cannot communicate physically, we can use it from anywhere in the world and even if we are traveling, Cisco Webex creates excellent online meetings.
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Inspires Innovation
Tracey B.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2021
Cloud phone system tool
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Cisco Webex Calling has helped me communicate remotely and I have been able to conduct my business meetings through the web, since it has integrated PBX functions, you get an excellent experience on your mobile device, excellent migration to the cloud and it is an extremely useful tool. intuitive, as it has a simple interface for you.
What is your favorite aspect of this product?
It has allowed me to collaborate with the people of my company through calls in the cloud and it works at the enterprise level, and it has a subscription that is totally flexible, Cisco Webex Calling has excellent administration, security and is totally reliable. The size of your company does not matter since it allows you to use it with tools and functions that are designed for your company, it allows you to increase productivity and communication with your work team, you can use it from your home or office. With Control Hub you can see all your Webex services.
What do you dislike most about this product?
There is nothing to dislike about Cisco Webex Calling, as it has built-in PBX features and allows you to make calls using extension numbers, direct internal dialing, it also has an email style address.
What recommendations would you give to someone considering this product?
If you are looking for something extremely professional to keep in touch with all your company staff, Cisco Webex Calling is the ideal one, and the functions it offers will really help you to have a better organization and more fluidity in your work.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Effective Service
Danish M.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Jul 2021
Calling made easy with Webex Calls
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
With Webex calling, you can get rid of many troubles. You don't have any problems like maintenance, security, update. With a stable connection and good planning, you can get quality service at lower costs.
What is your favorite aspect of this product?
Definitely the best thing about Webex Calling is to have absolutely all the collaboration solution (applications, video, meetings and calls) in a single fully integrated cloud platform. With the possibility of integration with third parties easily and quickly
What do you dislike most about this product?
Sound quality can be improved
What recommendations would you give to someone considering this product?
Good product to use for daily calls
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
