What is Webex Calling?
Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Calling?
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Transcription
Centralized Management Portal
Communications
Call Management
Secure Access
Web & Desktop Conferencing
Session Border Controller
Mobility
Presence IM
Continuous UCC
Speech Access and Personal Assistant
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Calling Reviews
Shilpi P.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Easy to use and wonderful product
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Break into multiple room and Webex assistant
What is your favorite aspect of this product?
Fantastic features
What do you dislike most about this product?
Nothing , it’s a good product
What recommendations would you give to someone considering this product?
Must buy for small and large both organizations
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Generous Negotitation
Donna W.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Apr 2021
Excellent communication tool
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
I have not used similar products in our organization before.
What is your favorite aspect of this product?
It ensures there is proper communication network among colleagues in our company. You can easily reach to customers through voice call which is very convenient.
What do you dislike most about this product?
I have not experienced any challenge from the operation of this product.
What recommendations would you give to someone considering this product?
I highly recommend this great tool to any company for effective voice communication.
Pros
- Enables Productivity
- Unique Features
- Effective Service
- Inspires Innovation
Giorgi K.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Great Product!
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
The product never laggs, never freezes, works perfect
What is your favorite aspect of this product?
Product is very reliable!
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
The product is really great!
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service