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Webex Calling Logo Award Winner Product Badge
Webex Calling Logo Award Winner Product Badge
Cisco Systems

Webex Calling

8.7 /10
Category
Webex Calling
8.7 /10

What is Webex Calling?

Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.

Company Details


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Awards & Recognition

Webex Calling won the following awards in the Unified Communications as a Service category

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Webex Calling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Calling.

87 Likeliness to Recommend

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Calling?

3% Negative
7% Neutral
90% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Respectful
  • Friendly Negotiation

Feature Ratings

Average 83

Audio Transcription

87

Centralized Management Portal

86

Communications

85

Call Management

84

Secure Access

84

Web & Desktop Conferencing

84

Session Border Controller

83

Mobility

83

Presence IM

83

Continuous UCC

82

Speech Access and Personal Assistant

82

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Data Integration

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of Implementation

82

Ease of IT Administration

81

Quality of Features

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Ease of Customization

78

Vendor Support

78

Webex Calling Reviews

Shilpi P.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Easy to use and wonderful product

Likeliness to Recommend

10 /10

What differentiates Webex Calling from other similar products?

Break into multiple room and Webex assistant

What is your favorite aspect of this product?

Fantastic features

What do you dislike most about this product?

Nothing , it’s a good product

What recommendations would you give to someone considering this product?

Must buy for small and large both organizations

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Generous Negotitation

Donna W.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Excellent communication tool

Likeliness to Recommend

9 /10

What differentiates Webex Calling from other similar products?

I have not used similar products in our organization before.

What is your favorite aspect of this product?

It ensures there is proper communication network among colleagues in our company. You can easily reach to customers through voice call which is very convenient.

What do you dislike most about this product?

I have not experienced any challenge from the operation of this product.

What recommendations would you give to someone considering this product?

I highly recommend this great tool to any company for effective voice communication.

Pros

  • Enables Productivity
  • Unique Features
  • Effective Service
  • Inspires Innovation

Giorgi K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Great Product!

Likeliness to Recommend

9 /10

What differentiates Webex Calling from other similar products?

The product never laggs, never freezes, works perfect

What is your favorite aspect of this product?

Product is very reliable!

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

The product is really great!

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

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