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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Karen B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

A powerful conferencing tool.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Systems created Webex Meetings, which has kept the platform very intriguing. The most dependable and stable video conferencing platform with a variety of features, including polls, screen sharing, and recordings. We don’t even need to install the application to use it via the web. The icing on the Webex Meetings cake is the whiteboard capability.

What is your favorite aspect of this product?

The robust shared screen features of Webex make it very simple to transmit or record meetings and share them with contacts. You may also carry out additional tasks that are highly beneficial for voice communications. With Facebook Live integration, this platform has developed into a fantastic one for teamwork and quick communication. You can add the scheduled meetings instantly thanks to the calendar’s connection.

What do you dislike most about this product?

Since it is a video conferencing app, there may be some misunderstanding as a result of poor forecasting conditions, which impacts the user’s general operations. By offering superior features and speedier connectivity, certain improvements can be made.

What recommendations would you give to someone considering this product?

For video conferencing and online meetings, Webex is a fantastic tool. I can hold meetings at any time and from any location thanks to Webex. Webex makes it easy for me to conduct meetings using any device that is available because it is compatible with such a wide range of devices.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Under Delivered
  • Less Generous

Zafar Javed S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Hands down Best in the market

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Its after sales and round the clock support never disappoints. The engineers are always eager to support in best possible way and make sure the customer is highly satisfied

What is your favorite aspect of this product?

Ease of use and screensharing feature.

What do you dislike most about this product?

White board needs some improvement

What recommendations would you give to someone considering this product?

Yes, this is on expensive side but it is worth it.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Kevin G.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Integrates seemlessly into our Cisco based system

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The ease of integration with our cisco phone system is very beneficial. There are days when it's easier to start a webex meeting than to use our phone system for a call. It is very reliable. Would definitely recommend this product.

What is your favorite aspect of this product?

The audio controls are easy to nagivate and modify on the fly.

What do you dislike most about this product?

not really anything to dislike.

What recommendations would you give to someone considering this product?

If you want Cisco integration and few problems, go with Webex Meeting.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Respectful

Most Popular Webex Meetings Comparisons

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