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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Sherayn W.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

WebEx is great for online meetings.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex meetings appeal to me for their ease of use and simplicity. Setting up a meeting, whether it be a one-time or ongoing meeting, doesn’t take very long. Making phone and video conversations, as well as sharing my screen with chat room participants, is useful to me since it allows me to swiftly provide information or graphics during meetings. I can also initiate private or public group chats with anyone on my contact list at any time before the start of the meeting without exiting the software.

What is your favorite aspect of this product?

By using Webex to plan efficient web meetings, our team is operating wisely. The tool doesn’t need to be downloaded and is quite secure. Accessing the UI is simple. We are getting better business results, and the meetings are highly interesting. The ability to share content between devices and noise reduction are noteworthy features.

What do you dislike most about this product?

There are occasionally problems with the loudness or other users’ ability to hear me. I’m not sure if the issue is a software one or a desktop issue at my office.

What recommendations would you give to someone considering this product?

I enjoy Webex’s chat functionality and frequently use it to communicate with coworkers. The Webex meetings feature is also quite convenient and I like how easy it is to utilize.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Rodrigo C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

This program is one of the best

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

This program has been of great help in my area of work since thanks to the good tools that are at my disposal to communicate with multiple clients via the web, it is in this space where I can carry out endless negotiations in a secure and stable way, Webex Meetings is a program that gives me the ability to see in audio and video all the participants of a conference on the web, in addition to this space I could be interactive enough to exchange content between users that help us to expose each one much better Of the commercial events that are achieved by this means, this program is one of the best.

What is your favorite aspect of this product?

One of the best proposals that this program has is to bring its service to a mobile application, this is fully functional and can be used organically compared to other platforms that have a hard time migrating to a mobile application and are somewhat overwhelming, Webex Meetings is a very easy to use program that you can use without any problem from the comfort of any of my mobile devices, I really like using this program because it has completely fulfilled the objective of keeping us in touch with our clientele on the web and with certain people in our companies that are miles away.

What do you dislike most about this product?

There are many video calls that my job requires me to have, in addition to the fact that some of them can take a long time to specify, whether it is the subject or negotiation to be fulfilled, the problem with this program and what has happened to us in different scenarios is the time limit slows down and interrupts video conferences and forces us to make a new video call, we would love to have a lot more time available.

What recommendations would you give to someone considering this product?

Webex Meetings over time has become one of the most capable and intuitive programs to make all these calls and communicate effectively with all our clients, since this program serves as a means to finalize and chat about the sales and negotiations that My company has, I like to recommend it for the quality it offers in each of the projects that are done through this medium.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ankit D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Nice tool for the Meeting

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The main thing i like about the Webex meeting is about the professionalism options.

What is your favorite aspect of this product?

I like the annote option.

What do you dislike most about this product?

The main thing again i dislike is the UI of the tool.

What recommendations would you give to someone considering this product?

I would surely recommend.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Inspires Innovation

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