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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Tony B.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

From Job Site to Online Meeting Room.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings has become a game-changer for us, especially with how spread out we are across different construction sites. It handles large-scale meetings well, even when we’ve got a mixed bag of people calling in—from the guys on-site to corporate folks back at the office.

What is your favorite aspect of this product?

The integrated screen-sharing and annotation tools have been a lifesaver. I can’t count how many times we’ve had to go over CAD drawings, and having everyone mark them up in real time saves us from the usual back-and-forth with emails. The mobile app is also a solid feature for us superintendents who are constantly on the move.

What do you dislike most about this product?

Absolutely nothing.

What recommendations would you give to someone considering this product?

I’d recommend Webex to anyone who’s balancing multiple sites and needs to keep everyone in sync. It’s like having a central hub that keeps the entire project moving smoothly, whether you're dealing with suppliers, subcontractors, or the client.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dev K.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Nice tool for instant meetings

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

High quality video and audio even in low band width is amazing and integration with cisco hardware infrastructure is seamless

What is your favorite aspect of this product?

Meeting Summaries - This feature provides comprehensive summary of meeting and helps to keep meeting engaging and ensures no key points are missed

What do you dislike most about this product?

Complex User Interface

What recommendations would you give to someone considering this product?

There are a lot of features and interface is a bit complex, try to take proper training of the tool before using it. Also, if your firm is big enough then also explore Cisco hardware for more enhanced experience.

Pros

  • Enables Productivity
  • Effective Service
  • Inspires Innovation
  • Saves Time

Cons

  • Less Generous
  • Under Delivered

Er Avinash P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Absolutely great product

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Different from other product available in market. Product features and quality is just next level and up to the mark. Timely meeting popups and working features are very fluent with attractive UI.

What is your favorite aspect of this product?

- Product is very attractive and internal reaction features are just wow.

What do you dislike most about this product?

- Very limited market and usage.

What recommendations would you give to someone considering this product?

A very supreme product as a meeting tool.

Pros

  • Respectful
  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product

Most Popular Webex Meetings Comparisons

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