What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Audio Controls
Screen Share
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Gnanaprakash B.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2023
easy to use and great product
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
long history and great features
What is your favorite aspect of this product?
nice support
What do you dislike most about this product?
when more people joined screen share was sometimes not great.
What recommendations would you give to someone considering this product?
its nice product to use for collaborations and meetings
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
María José C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2023
Effective for medium to large meetings
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It maintains reliable security from the beginning of its introduction and can display shared screens without problems. Even with multi-person web conferencing, there are few crashes and minor conversation delays, so that you can make a conversation without problems. It is now possible to share screenshots of materials that would typically be shared face-to-face with peace of mind. Especially when teleworking was primarily performed, I could use it confidently regarding security.
What is your favorite aspect of this product?
Security is high, and you can share screens and update confidential materials with peace of mind. It has been stable for web meetings for the two years we have used it. Webex is primarily effective for medium to large conferences. In the past, meetings were held in one location because of car travel, but with Webex, even a small number of people can hold regular meetings using a large LCD screen and a speakerphone with a microphone. We assume that 3,000 hours of travel time have been saved in a year.
What do you dislike most about this product?
Recently, I feel it has become confusing due to the message that you need to link to a Cisco account. The cost is also high compared to other companies, so I would appreciate it being a little cheaper.
What recommendations would you give to someone considering this product?
In recent years, several web telephony tools have been distributed. Still, Webex was the first video telephony tool with little delay, even when more than 100 people were watching simultaneously. Screen sharing is seamless, and there is no problem with many people. It also has end-to-end security so you can use it with peace of mind.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sandip S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Best software for business presentations and IMs
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
The main reason Webex is different because of its simple, user-friendly interface. It has helpful features that other apps don't seem to have, like the ability to remove background noise. When you don't want to open your camera and respond, its emoticon reply feature comes in handy. Additionally, the video quality is outstanding.
What is your favorite aspect of this product?
The best video conference tool that we have used or are currently using is Webex. The conference system's video and audio quality is excellent. With just one click, we can easily schedule and join the calls, invite people using direct links, share emojis, and show our hands during meetings to demonstrate our points. It's such an easy-to-use and powerful tool.
What do you dislike most about this product?
Perhaps it will be possible to add attendees who have received a specific meeting invite to the conference or webinar. Even though we were invited and are the primary stakeholders, we cannot enter the room until the Host gives the go-ahead.
What recommendations would you give to someone considering this product?
It made it possible for us to hold excellent video conference calls, share large files during the meetings themselves, and discuss these files in-person rather than sending them via email or another tool. We even create various flow charts and diagrams to explain the process to end users on the whiteboard option. Overall, it's a fantastic tool for presentations and business meetings.
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Efficient Service