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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Jimena G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Secure collaboration tool to improve teamwork

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

This desktop tool is for secure collaboration on the web that works successfully with devices and various applications that allow the improvement, performance and efficiency of any teamwork of each of the workers, allowing them to see their upcoming meetings and easily access us meetings and connect securely to your video device

What is your favorite aspect of this product?

I really like this easy-to-use, comfortable and secure collaboration tool in the cloud that works successfully with the devices and their various applications, in order to improve each worker in their work while doing it as a team, with a maximum of simple use, clear audio, high definition video and with maximum security

What do you dislike most about this product?

I do not dislike this tool since it has many applications to improve the teamwork of each worker in a successful way, meeting less and doing more, I really do not dislike this excellent tool at all

What recommendations would you give to someone considering this product?

I recommend this excellent secure communication tool for its various functions, with the best meeting experience, designed for teams of any size with attractive, intelligent and inclusive video conferences, achieving greater productivity in an intelligent way that will help to do more with fewer meetings and showing applications to improve the teamwork of each of the workers

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Zack L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

My Review of Webex Meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

It is reliable and secure platform, making it an ideal choice for growing IT companies like ours.

What is your favorite aspect of this product?

the platform offers a range of customizable virtual backgrounds, making our virtual meetings more professional and polished.

What do you dislike most about this product?

The occasional technical issues that arise during meetings, such as slow loading times

What recommendations would you give to someone considering this product?

Its reliability, security, and integration with other Cisco products make it an excellent choice for small IT companies. Additionally, its virtual whiteboarding and customizable backgrounds set it apart from other similar products.

Pros

  • Continually Improving Product
  • Effective Service
  • Acts with Integrity
  • Helps Innovate

Angela S.

  • Role: Operations
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

It's simple and useful for most online meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

For video chat, I'm employing a few different methods. I'm happy to share that I've discovered WebeX, one of the most impressive tools for online conferences. All levels of corporations can now benefit from the power of hybrid work enabled by innovative videoconferencing systems.

What is your favorite aspect of this product?

The fact that it can be used with minimal effort is the nicest part. It's crucial for my firm that we have access to both audio and video conferencing options. Our team meetings are now easily invited and held via Webex, with reminders sent out 15 minutes beforehand.

What do you dislike most about this product?

Having the option to modify the background during video conversations would have been very helpful. There are alternative tools that have this function. Furthermore, using a tool on a remote VDI connection causes significant lag.

What recommendations would you give to someone considering this product?

Excellent for most types of virtual gatherings due to its simplicity of usage. It's dependable in comparison to other platforms I've used before, where I experienced more frequent technical issues.

Pros

  • Unique Features
  • Saves Time
  • Includes Product Enhancements
  • Helps Innovate

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