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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Parth P.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Webex to control another's screen

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex is providing almost same features as other software.

What is your favorite aspect of this product?

Only screen controlling of another meeting's person is unique and nice feature.

What do you dislike most about this product?

while controlling screen control button disappear initially. So, we need that using one command. That's don't like to me.

What recommendations would you give to someone considering this product?

For remote control use webex meetings.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Effective Service

Kelsi T.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Facilitates simple and rapid virtual communication

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

WebEx's one-time password generator is its best feature for conducting secure, external interviews with candidates. The video and audio quality of team meetings are top-notch with no delays.

What is your favorite aspect of this product?

With WebEx Meetings, a professional-grade app, you can start a meeting with anyone, anywhere, and use all of the app's conferencing features—including noise reduction, HD video and audio, and file sharing.

What do you dislike most about this product?

Calls can occasionally be lost, and Windows hiccups exist, but these issues are usually resolved after installing the latest Updates automatically and WebEx upgrades. The IOS app occasionally freezes and needs to be improved.

What recommendations would you give to someone considering this product?

Since it works on a wide variety of platforms, I can set up a feature-rich collaboration conference with anyone, no matter where they are located or what kind of device they use. Having more people participate from different backgrounds in my meetings and projects is made possible by using Webex Meetings.

Pros

  • Efficient Service
  • Inspires Innovation
  • Saves Time
  • Transparent

Maninder S.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic Product!

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

It is compatible with CISCO phone in the office and the partner businesses. It automatically sets up a free of charge bridge for all vendors and clients to join the call.

What is your favorite aspect of this product?

Favorite aspect is that the company hardware and software is integrated together and thus the emails are sent within the company interface.

What do you dislike most about this product?

Only dislike is it is difficult to have clients join the call without downloading the application. It is a purely business oriented product and has access to all internal documents as well.

What recommendations would you give to someone considering this product?

I strongly recommend this product with businesses who have disintegrated team members across the world. It is of great worth to use this product then.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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