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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Sahil B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2023

A respectable selection for virtual interactions

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

We utilise this platform to communicate with a small number of stakeholders. The platform initially appears to be tough to grasp, but with practise and frequent usage, one eventually gets the hang of it, at which point using the platform is simple.

What is your favorite aspect of this product?

The product has a highly high-end appearance and offers a variety of cutting-edge functions and add-ons. 2. Of all the options on the market, Cisco is arguably the safest in terms of data security and integrity. 3. When I utilise this platform for virtual conversations, there is virtually no background noise.

What do you dislike most about this product?

1. Cisco is highly pricey in terms of plans and pricing. 2. Calls have connection issues, which I have experienced on several occasions. 3. The basic help centre responds to questions and problems slowly.

What recommendations would you give to someone considering this product?

Like many other online meeting solutions, it's simple to join a Webex meeting from anywhere. Integration with browsers is simple. When utilising the desktop application, everything functions better. The screen-sharing feature makes my courses and meetings run more smoothly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Easy to use, professional meetings made easy.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

shubham s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Must have tool for collaboration.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The solutions employed by the other organisations with whom we work must be taken into consideration. Webex Meeting is made to seamlessly interact with these products, and it does it well. I much like the user administration interface of Webex for dealing with the technical issues that come up for our users during cooperation.

What is your favorite aspect of this product?

For all of our organization's collaboration requirements, we use Webex. Our customers use Webex calling for remote and hybrid work, Webex meetings for teamwork with our several sites and outside contacts, and Webex messaging all day long for team communication. As a technician, it is my responsibility to support and oversee our users, making sure that their needs for cooperation are satisfied and that meetings occur without a hitch.

What do you dislike most about this product?

The more Webex is used and the more free Cisco talks I attend on utilizing it, the harder it is for me to find problems with it.

What recommendations would you give to someone considering this product?

Particularly well suited for hybrid work are Webex meetings. The simplicity with which users from across the nation may cooperate and exchange content with one another is a game-changer. Webex meetings can be used for both very big presentations with more than 100 attendees and small events with less than ten attendees. During these bigger events,

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Webex Meetings Comparisons

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