Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Keily R.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Webex is an excellent business communication produ

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex is the perfect tool to recreate large-scale conferences with large participant candidates, more than 500 people can participate in a meeting.

What is your favorite aspect of this product?

What I like most about using Webex is that the permissions for conference participants are customizable, you can use the room with rules to participate, and you can interact with the audience using internal tools.

What do you dislike most about this product?

What can be a disadvantage of using Webex is that if you do not have a good internet connection its functions are affected.

What recommendations would you give to someone considering this product?

I recommend using Webex for large conferences, where panelist functions are required, meetings can be held without time limit and its tools are customizable by the meeting host

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

William H.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Good audio/video conferencing tool for companies.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

We were seeking for an online video conferencing program, and Webex is one of the best; it has all of the wonderful features you could want. Because remote work cooperation is essential, my firm uses Cisco Webex Meeting to organize team meetings that recipients may attend by mobile phone if necessary. The connection is quite safe, and Cisco is a well-known security brand.

What is your favorite aspect of this product?

Webex Meeting is a superb video/audio conferencing tool that allows participants to share screens, works on low bandwidth internet, has a nice and easy-to-use user interface, and strong animation/reaction features. It connects with Outlook and hence makes it easier to organize meetings while verifying the availability of the attendees. Aside from that, it offers the ability to attend the conference through browser, making things easier if the app is not installed or causes issues.

What do you dislike most about this product?

I mostly use Webex Meeting on Mac OS; it takes a little longer to load the first time than other programs, and when someone hits the mute/unmute button, the software notifies users with an annoying sound. When the basic characteristics required to set up a communication structure are considered, the cost is higher than that of competing tools on the market. The package includes expensive calling and conference options, making the overall solution inefficient.

What recommendations would you give to someone considering this product?

If security is critical and you can afford to pay a bit more, Cisco Webex Meetings is an excellent solution. That provides you all the required functions to carry out team or customer meetings.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sudhanshu M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Best product

What is your favorite aspect of this product?

Ease of ise

What do you dislike most about this product?

Very easy to use

What recommendations would you give to someone considering this product?

Best product

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Webex Meetings Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019