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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Hellen j.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic product.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Great for collaboration between users located in different localities. Instant messaging during the meeting. Audio recording for future references.

What is your favorite aspect of this product?

Allows remote control and screen sharing. Ease of integration with other tools and applications. Ease of use for users.

What do you dislike most about this product?

Cisco devices requires some advanced skills to configure. High bandwidth consumption.

What recommendations would you give to someone considering this product?

Great application for meetings all over the world hence a must have for every organization

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Fakhri M.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Top security and reliability, but a bit clunky.

Likeliness to Recommend

4 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings compared with other competitors offers exceptional security and cloud storage capability (10 GB).

What is your favorite aspect of this product?

Product is very reliable and stable, it offers great security, and the insane cloud storage definitely comes in handy. Also having the option to have meetings up to 200 people might come in handy to some users

What do you dislike most about this product?

Compared to competitors like Zoom horrendous ease of use. From registration to usage everything feels clunky and slow, ui doesn't seem attractive to me, though it has plenty of features I had to look up how to use them which obviously is a big problem.

What recommendations would you give to someone considering this product?

I think for big enterprises it is the perfect product which offers great security and a great customer service, also the same enterprises can train their employees on this product to make the ease of use not a problem. If a company wants to buy the product definitely go for the enterprise version

Pros

  • Trustworthy
  • Client Friendly Policies
  • Security Protects
  • Reliable

Cons

  • Commodity Features
  • Wastes Time
  • Less Effective Service

Carl F.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Cisco webex Meetings Reviewed

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Great on screen sharing and remote control on presentation. Integrate with other tools sucj as outlook and zoom.

What is your favorite aspect of this product?

Enables live meetings presentation. Easy to use. Provides great analytics. Clear audio and quality video

What do you dislike most about this product?

I cannot think of any.

What recommendations would you give to someone considering this product?

It is well suited for organisations thay wide spread with branches or teams working remotely. It helps the teams and organization to share information by providing a secure, reliable and stable communication platform

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular Webex Meetings Comparisons

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