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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Rubina M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

For reliable collaboration and communication

Likeliness to Recommend

6 /10

What differentiates Webex Meetings from other similar products?

Easy to use, fewer integration issues, and a user-friendly interface.

What is your favorite aspect of this product?

It helps in conducting seminars and workshops very well addressing a large audience. Customize Rooms, Breakout Sessions are very well integrated. Highly secure when compared to any other Online Meeting Platform.

What do you dislike most about this product?

The Webex Meetings interface is a bit less intuitive than other products when asking questions during meetings or adjusting device settings.

What recommendations would you give to someone considering this product?

Webex Meetings is a great tool and immensely useful for online meetings and presentations. It's easy to use and it's allowing our business to reduce travel and costs. It is well suited for a small group of people and for big teams as well or you could organize a big conference with your partners or government organizations.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Mehbuba S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Scalable, adaptable, human-to-human connectivity.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings has the lowest video conferencing medium data consumption and works fine on a slow LTE connection. It is a platform for connecting with others, video conferencing, and collaborative content creation. Screen sharing works on any device, including browsers without audio. All sessions are screen-shared during work hours, so we can respond to questions and monitor their activity. The software works in a web browser, so we don't need to download it. Its support for mobile devices makes it a cross-device communication software. So the difference is evident.

What is your favorite aspect of this product?

Cisco Webex Meetings help us collaborate in daily business meetings or with clients, and possibilities have increased during the pandemic because it brings people together and gets work done. It makes teamwork more manageable and can handle large or small meetings. It allows us to join a discussion without scheduling an appointment and from our phone or laptop while on the go. I like its specialization and stability of programming.

What do you dislike most about this product?

In its current form, Webex Meetings could be more advanced for someone with limited technical expertise. The free version includes tools to fine-tune the scheduling of our meetings, and the paid version is pricey. Performance is the primary concern, and running the core application takes a lot of power.

What recommendations would you give to someone considering this product?

Webex Meetings UI has HD video and audio. Easy scheduling and videoconferencing. It has many unique features. In addition to sharing the desktop, it is capable of sharing applications. It's convenient to join conferences from our mobile device or computer. Therefore, there are a great many things to recommend.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ashish S.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to Create Meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex is having secured meetings features like locked meeting room, password encrypted connections and encrypted meeting recordings.

What is your favorite aspect of this product?

Its lobby feature allows the meeting host to control who can enter a meeting and when.

What do you dislike most about this product?

As of now, no dislikes for webex

What recommendations would you give to someone considering this product?

It is a good platform for large enterprises

Pros

  • Helps Innovate
  • Reliable
  • Saves Time
  • Respectful

Most Popular Webex Meetings Comparisons

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