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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Nirmesh S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Simple, secure and reliable tool

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Highly secure when compared to any other Online Meeting Platform.

What is your favorite aspect of this product?

Performs well in team meetings and quick communication via audio & video. Allows for sharing content, making annotations, and customizable presentations.

What do you dislike most about this product?

I hate how it always starts when I turn on my computer. I've changed my settings many things, but I can not get it to stop booting up when my computer turns on.

What recommendations would you give to someone considering this product?

Webex has good functionality, is pretty intuitive to use, and the chat functions work well to ask questions, and exchange information. The visual clarity is good. Allows for group training and call in which a lot of attendees are required.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Respectful
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Cisco Webex is an excellent web meeting tool.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Raja B.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Best Data privacy and security features.

Likeliness to Recommend

6 /10

What differentiates Webex Meetings from other similar products?

Highly secure when compared to any other Online Meeting Platform.

What is your favorite aspect of this product?

Customize Rooms, Breakout Sessions are very well integrated.

What do you dislike most about this product?

At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using high bandwidth. Screen sharing in Webex Meetings is a bit less intuitive than in other competing products.

What recommendations would you give to someone considering this product?

A single platform that allows you to schedule and conduct the meetings at your convenience and customize them while you are in the meetings is one of the biggest advances. The features are available uniformly whether it is a single-user meeting a multi-user or a large gathering.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Webex Meetings Comparisons

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