What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
Up
1
Since last award
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 93%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Norah B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2020
Efficient and adaptable.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Basically Cisco Webex helps us get better teamwork performance, allows numerous meetings without losing stability and delivers image quality. It has well thought out collaborative features and allows for quick queries or sending of documents.
What is your favorite aspect of this product?
I like its interface, it is professional unlike other similar software, the app works efficiently allowing to make my mobile phone an extension of my workstation.
What do you dislike most about this product?
Sometimes screen sharing can fail in meetings with many attendees.
What recommendations would you give to someone considering this product?
It is a complete tool for business communication and collaboration, it is easy to implement and use for employees of any sector.
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Caring
Burak C.
- Role: Finance
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2020
Good with trainings and small meetings
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex lets you to write/edit the picture of the shared screen with some notes or coloring to highlight something or adding your quick comment while the presenter speaks which is a very good feature as I haven't seen this with any others software like this. Apart from other similar software, the host can send a meeting to your email with session number and session password and link to it, makes it safer. The help (troubleshooting) section of Webex's website is giving straight answer when you needed a solution. Virtual classroom is a very special feature and easy to adapt and use.
What is your favorite aspect of this product?
Webex is very good with trainings, especially if the host is from another company, then it works perfect. We did lots of trainings with Webex without any interruptions or any connections losses.
What do you dislike most about this product?
If the presenter (the host) puts you in a separate room or creates a subroom with some participants, you won't get the mute/unmute option anymore and also cannot put your camera on/off again. In order to do this, the presenter needs to take you into the general meeting area.
What recommendations would you give to someone considering this product?
Consider Webex for trainings and small meetings.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Daryl T.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2020
Great security and backup
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex allows users in up to 52 countries to use a standard telephone to join any conference. Participants who want to use their webcams can choose from a website, dedicated desktop applications, or mobile applications for iPhone and Android with their own screen sharing features.
What is your favorite aspect of this product?
I like it for these 4 main features: You can download your video calls. It has a shared screen. It has chat, survey and questions and answers during video calls. Provides great security and account backup that responds to Cisco security protocols.
What do you dislike most about this product?
It does not have advanced options for webinars.
What recommendations would you give to someone considering this product?
Webex has a robust and free option for those looking for basic video conferencing applications. It allows you to host up to 100 participants in a single call, for as long as you want. There are no limits on the number of calls you can make, and with a free account you get 1GB of cloud storage. Conferencing includes support for features such as screen sharing, files, or video recording.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Saves Time
