What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
Up
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Conferencing Call in Bridge
Audio Controls
Instant Messaging
Facilitator Functions
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Brenda O.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2020
Great product, unmatched conference possibilities
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
I love that webex enables unlimited call ins for web conference meetings. While the call outs are limited to 109 you are able to share with multiple teams at the same time pertinent information. It is easier to pass presenting to another associate or designated person without interrupting the conference
What is your favorite aspect of this product?
My favorite aspect of webex is being able to “pass the ball and change hosts” without ending the conference or any major glitches. You are able to virtually broadcast your conference to many people by sharing telephone key codes. So nobody has to miss the meeting
What do you dislike most about this product?
Sometimes the call me feature does not work. So everyone has to call in with key code
What recommendations would you give to someone considering this product?
If you want a service that allows you to host via computer or telephone this is for you. It is really user friendly.
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
Hasan D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2020
Webex is your excellent for conferencing
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
in spite of that Webex is extremely expensive, it's easy to use, simple, flexible, easy to manage, well secured, and can handle reasonable number of participants in one session, which meets our organization requirements.
What is your favorite aspect of this product?
Webex is very usability and user friendly, it's available on almost all platform and this is the best thing around it. it's easy to initiate and start a new session, it also allows us to schedule next meetings easily. the security of the sessions achieved in a good manner. finally, Webex helped us a lot when there are lot of participants is
What do you dislike most about this product?
the price of Webex is one of the biggest matters about this fantastic program. another issue related to voice streaming is some time during the session the sound disconnected and return back after several minutes
What recommendations would you give to someone considering this product?
Webex is one of the best tools that have been integrated into our organization, The tool had broad integration with scheduling tools, it has different feature and broadcasting approaches, it also gives the host a lot of control over the session and other users PC. Try it and you will not regret it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Marschell R.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2020
I'm in the middle. Using free due to Coronavirus.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Stable cloud platform.Ease of setting up and conducting meetings.
What is your favorite aspect of this product?
Simplicity
What do you dislike most about this product?
Once it is launched, it will still allow conflicting instances to be launched. I would like to see it only allow 1 instance.
What recommendations would you give to someone considering this product?
Thoroughly review Cisco's help and videos at https://help.webex.com/ld-nyw95a4-CiscoWebexMeetings/Webex-Meetings#Get-Started A storehouse of good information and video training to introduce you to the product. Very helpful and professionally done.
Pros
- Enables Productivity
- Effective Service
- Caring
- Saves Time
