
What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
Up
1
Since last award
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 93%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews

James F.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Jun 2020
A platform for all your virtual meeting needs
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It executes virtual meetings with ease and can handle over 100 participants thereby ensuring that communications runs uninterrupted.
What is your favorite aspect of this product?
Its available even for usage by mobile users from Android to iOS and this allows its usage anywhere allowing for uninterrupted workflow. Its simple to install and use and this allows for easy adoption at all companies including even the small ones. The vendor offers reliable customer support services and this ensures that customers do not get stuck anywhere in using the platform.
What do you dislike most about this product?
Sometimes when the internet connection is not stable holding of the meeting becomes disrupted.
What recommendations would you give to someone considering this product?
It fits well in all organizations and it will improve your communication by giving you another dimension of holding meetings virtually which is less expensive.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
- Role: Finance
- Industry: Government
- Involvement: End User of Application
Submitted May 2020
Easy to use , functions are likely.
Likeliness to Recommend
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful

Dinesh K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2020
Realiabl and easy to use
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It is easy to implemet Cisco Webex Meetings. Easy to connect it via web applications. It has a robust admin user interface that allows easy control of meetings. I has screen sharing capabilties.
What is your favorite aspect of this product?
I like that it is easy to join meetings from anywhere suing any device and that video and audio quality is clear.
What do you dislike most about this product?
Improve compatibility with other conference applications.
What recommendations would you give to someone considering this product?
The software is reliable,affordable and provides high quality features for conference meetings.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service