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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Prasad M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Could improve on User Experience

Likeliness to Recommend

2 /10

What differentiates Webex Meetings from other similar products?

The User experience could be better

What is your favorite aspect of this product?

Good for students

What do you dislike most about this product?

The User experience could be better

What recommendations would you give to someone considering this product?

Improve UI

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shivam A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Amazing tool for collaboration of remote teams

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The audio and video quality are good even during low bandwidth connections. I believe that's the main differentiator for Webex meetings in comparison with competitors

What is your favorite aspect of this product?

The best thing about the product is that it offer awesome audio and video quality and offers multiple unique features to make collaboration seamless for remote teams. It works smoothly in both mobile and pc, adding to it's appeal as a video conferencing tool.

What do you dislike most about this product?

Bugs and glitches during video meets can be improved.

What recommendations would you give to someone considering this product?

Just go for it!

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Respectful

Yashovardhan J.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

User-Friendly Interface and Smooth Interaction

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

While Zoom might be flashier, Webex Meetings prioritizes top-notch security and scales effortlessly for large, global teams (think webinars or big company meetings) – though it can be pricier for smaller groups.

What is your favorite aspect of this product?

The best thing about Webex Meetings is the double whammy of security and handling big groups.

What do you dislike most about this product?

It is packed with features, but some users miss fun stuff like breakout rooms and funky filters found in other tools.

What recommendations would you give to someone considering this product?

Webex is a rockstar for secure meetings with huge teams. But it can be pricey and a bit dry compared to some competitors.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Most Popular Webex Meetings Comparisons

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