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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Alden R.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Premium collaboration tool

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

WebEx Meetings maintains a high standard of reliability and stable architecture. It is a secure platform and ideal for confidential business discussions. It is a premium product that is meant for the niche grade of organisations.

What is your favorite aspect of this product?

The integrated virtual assistant helps in collating minutes of the meetings and assigning action items to different individuals. It also analyses and provides summaries of interactions.

What do you dislike most about this product?

The WebEx Business is valued at a slightly higher price point. It allows 200 attendees compared WebEx starter that permits 150. A few features could have been provided in the WebEx Starter plan.

What recommendations would you give to someone considering this product?

WebEx is reliable and a widely used product in the industry. The quality of audio and video conferencing is second to none and the recordings are of studio quality with high definition video output. As long as it is affordable for the organisation to adopt, it is the best option out there.

Pros

  • Effective Service
  • Saves Time
  • Respectful
  • Client Friendly Policies

Edith O.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Reliable online meeting platform

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings stands out because of stable images and video quality.

What is your favorite aspect of this product?

I like Webex Meetings because it has many effective features, including whiteboarding, realtime chat and screensharing. This makes it interactive and effective for meetings and discussions. It integrates with Slack and Google Calendar, providing a comprehensive set of features that a team needs.

What do you dislike most about this product?

Webex Meetings tends to slow down devices with low speed and low storage. It appears to be resource intensive. The platform depends on the internet and connection issues in remote locations could affect user experience. The cost is relatively high.

What recommendations would you give to someone considering this product?

Webex Meetings is a great consideration for any company regardless of the size.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Mohd Younis J.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

It is meeting platform with better UI and quality

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

It is a better UI and meeting quality platform

What is your favorite aspect of this product?

Interface and meeting quality

What do you dislike most about this product?

I can’t put a finger to it

What recommendations would you give to someone considering this product?

It is worth trying

Pros

  • Reliable
  • Efficient Service
  • Fair
  • Client's Interest First

Most Popular Webex Meetings Comparisons

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