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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Akash K.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Meetings made easy

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Multiple options to engage with participants in the meeting

What is your favorite aspect of this product?

The chat box is very user friendly

What do you dislike most about this product?

No such feature comes to mind

What recommendations would you give to someone considering this product?

It works really well. No second thoughts.

Pros

  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Tebogo M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic products, needs additional Work.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It is a unique VC system with advanced features.

What is your favorite aspect of this product?

The Audio Quality is one of the Perks that make this product on top of the list

What do you dislike most about this product?

Initiating a meeting manually.

What recommendations would you give to someone considering this product?

Value for money and Quality VC app.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sagar J.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Webex meetings makes your life easy as a sales rep

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

I cannot think of a solution that can do so many tasks from messaging to video conferencing all in a single application, some of webex meetings' capabilities makes it stand out amongst the rest. My clients find it easy to join, interact, annotate etc.

What is your favorite aspect of this product?

Video conferencing is FIRE, it is my fav aspect of Webex as it does not require third party solution to run meetings

What do you dislike most about this product?

As someone who has used Slack pretty extensively, i found webex to be less intuitive in comparision and the UX is a bit dull. It also does not have that many GIFs, interactive formats, etc.

What recommendations would you give to someone considering this product?

Webex is second to none for video conferencing internally and externally, looking for a one stop solution for communication, it cannot get any better.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Most Popular Webex Meetings Comparisons

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