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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Chas G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

10/10 Would Recommend!

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

Very easy for me to access Webex from just about anywhere.

What do you dislike most about this product?

Sometimes the audio crashes on us or is hard for outside company people to access the calls.

What recommendations would you give to someone considering this product?

Get ready to love the product!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

RAMESH J.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

User friendly software with the most best features

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Un-interruptible connectivity with clients. Audio and video quality were upto the mark

What is your favorite aspect of this product?

There will be no lag in Screen sharing, This is the best aspect of this software. Highly user friendly software.

What do you dislike most about this product?

Experiencing audio issues while Connecting to a non-webex platform for sometime

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Anirban S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Safest Conferencing and Communications Platform

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

The kind of security that Webex offers is really much stronger than similar platforms, especially when it comes to protecting our data when we share our screen to external or internal stakeholders.

What is your favorite aspect of this product?

The attention tracker tool of Webex is my favourite as it helps me gauge if my team members are switching screens and doing something else during the meeting. Also, the direct PDF, Doc and Video sharing feature is useful while giving marketing and promotional presentations to clients.

What do you dislike most about this product?

The Interface becomes somewhat irritating on slow or unstable Internet connections, and very often it stops responding altogether. Also, the "rooms" feature is not up to the mark.

What recommendations would you give to someone considering this product?

Try purchasing the Webex Business plan first and only when all team members adapt to the usage, shift to Webex Enterprise.

Pros

  • Effective Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Most Popular Webex Meetings Comparisons

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