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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Pavan N.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Fantastic product and ui friendly

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Ui is very friendly

What is your favorite aspect of this product?

Vedio and audio conferencing is seemless

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Best in the market for audio and video conferencing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Aarti Sandeep A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Great Video conferencing Application

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

One of the things that sets Webex Meetings apart is the high level of security provided by Cisco. Cisco gives the application robust encryption capabilities, which is very attractive to organizations since they deal with a lot of sensitive data. A lot of similar products in the market fail to provide this high level of encryption and security measures.

What is your favorite aspect of this product?

Apart from the great security and encryption levels, Cisco's Webex Meetings also places high importance to the video and audio quality of the calls. This is much required in today's times, when a lot of the companies and firms have gone online or hybrid in terms of working mode. The convenience of having a reliable application like Webex Meetings definitely improves communication across the organization, and therefore is my favorite feature of the application.

What do you dislike most about this product?

While the product is great with a wide array of features, it is a little on the expensive end. Smaller organizations might need to consider these costs, as they might be a little higher than the other products. If you're using it for the first time, you might face some difficulties navigating around the application, and the learning curve is a little steep. Apart from this, there are not many drawbacks I faced or disliked about the product.

What recommendations would you give to someone considering this product?

Since the learning curve of this application is a little steep, I would highly recommend users to get good training on how to make the best use of the application, so that you are able to fully make use of the amazing breadth of features the application has to provide. If you are looking to use the mobile version of Webex, I would recommend to check the application out to make sure it matches your requirements. This is a great application, definitely one of the best in the market and would for sure recommend it for its quality.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Serkan Y.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Amazing Ecosystem

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

I'd think that Webex Meeting are the most safe and the secure video conferencing tool ever available.

What is your favorite aspect of this product?

I'd use this tool for every secure and encrypted conferencing.

What do you dislike most about this product?

I'd prefer this tool to have easy-to-navigate functions like the others in the market.

What recommendations would you give to someone considering this product?

I'd recommend them to get used to this tool for corporate and enterprise environments.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Webex Meetings Comparisons

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