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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Lokesh K.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Making Distance Irrelevant

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Secure and Reliable are differentiating factors.

What is your favorite aspect of this product?

High-quality video and audio are my favorite features.

What do you dislike most about this product?

Nothing to dislike about Webex as of now.

What recommendations would you give to someone considering this product?

Use it to eliminate distances between you and your team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Debasish R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Best virtual Meeting tool in market

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

1) Webex Meetings are reliable and high-quality video conferencing. 2) It allows participants to have clear and smooth video communication, which isessential for productive and engaging meetings 3) It integrates well with calendar applications like Microsoft Outlook and Google Calendar, simplifying the scheduling process and ensuring that meetings are organized efficiently.

What is your favorite aspect of this product?

Webex Meetings offers a wide range of useful features that enhance productivity. From virtual whiteboarding and file sharing to breakout rooms and recording capabilities, it covers all the essentials for effective meetings.I love how user-friendly Webex Meetings is. Even for non-tech-savvy individuals, it's easy to join a meeting and navigate through the platform. The interface is intuitive and straightforward

What do you dislike most about this product?

bandwidth issue especiallyduring the video call with multiple particpants.Users with slower internet connections or limited bandwidth have issues with video quality and lag this is the one issue limited feature in mobile app which effect over expericence of mobile users compare to desktop version.

What recommendations would you give to someone considering this product?

I really like WebEx, I am familiar with it from when I worked for the State of California, we would use webex all the time for training purposes. I loved how I could easily re-watch seminars that were created years earlier, it really helped with watching training videos when I was first hired.

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2023

Virtual Meeting Platform - Webex

Likeliness to Recommend

8 /10

Pros

  • Effective Service
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Webex Meetings Comparisons

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