What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Audio Controls
Screen Share
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
File Transfer
Application Share
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Dustin B.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Great product!
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
There's nothing this app has that separates it from competition. It has the quality, ease of use, and excellent customer service and sales. But it is Cisco, and you'll pay a lot for those tiers of service you need for your business.
What is your favorite aspect of this product?
The quality and ease of Administration are my favorites.
What do you dislike most about this product?
The cost, of course its Cisco, anything by them is high.
What recommendations would you give to someone considering this product?
Cisco has been around a long time, and they've always been at top notch quality. You do pay for that quality and customer service, but it's a fully reliable product. You get more support than some of the other competitors. There's no negotiation room for pricing, but make sure you contact a solid sales agent from Cisco, or work with a proprietary 3rd party vendor that knows all of Cisco's meeting products so that you get exactly what your business needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Y. Selim E.
- Role: Sales Marketing
- Industry: Communications
- Involvement: Initial Implementation
Submitted Jul 2023
Secure but Slow
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It looks like the most enterprise version of them
What is your favorite aspect of this product?
It’s the most secure one
What do you dislike most about this product?
It’s too slow, opening time is very late
What recommendations would you give to someone considering this product?
To read the user Manuel, online
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kushagra A.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Jul 2023
Secure and Good for business
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex Meetings are reliable and high-quality video conferencing
What is your favorite aspect of this product?
It's sync with outlook, google calendar and other calendar apps, which makes scheduling easy
What do you dislike most about this product?
Experience over mobile app is not that great, and bandwidth issue can hamper experience
What recommendations would you give to someone considering this product?
If bandwidth is not an issue, webex is great tool as its very secure and user experience is also great
Pros
- Reliable
- Helps Innovate
- Performance Enhancing
- Trustworthy
