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What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
94 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Granular Access Management
Integration With Productivity Tools
Document Collaboration
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Webex Messaging Reviews
![](https://cdn.softwarereviews.com/production/profile_image/1899267/original/1899267.jpg?1724209114)
Prafulla P.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2024
Good Instant messaging product
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Good UX and ease of use
What is your favorite aspect of this product?
Security and compliance capabilities are on point
What do you dislike most about this product?
Need more features compared to the new IM tools out there.
What recommendations would you give to someone considering this product?
Its a great cost effective tool for all IM needs.
Pros
- Trustworthy
- Transparent
- Helps Innovate
- Enables Productivity
Cons
- Commodity Features
![](https://cdn.softwarereviews.com/production/profile_image/2211083/original/2211083.jpg?1724358753)
Swati B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
More better product in market
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
it is good for integrating in case you got a lot of cisco based products
What is your favorite aspect of this product?
safe and secure tool and good for file transfers
What do you dislike most about this product?
lot of competitive products in market with better features
What recommendations would you give to someone considering this product?
there are more better products available in market try those out as well. add on feature and API integration is limited.
Pros
- Inspires Innovation
- Saves Time
- Respectful
- Fair
Shweta S.
- Role: Vendor Management
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Easy to use, but for client servicing
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Useage is easy and can be easily implemented, also it is AI powered which is today's need which differentiate it from others
What is your favorite aspect of this product?
AI powered feature and advanced video conferencing options
What do you dislike most about this product?
something cant use on daily life for work, for this need something more user-friendly
What recommendations would you give to someone considering this product?
it requires a regular training and adaptability for people to implement it
Pros
- Helps Innovate
- Unique Features
- Efficient Service
- Respectful
Cons
- Less Effective Service
- Less Caring
- Wastes Time