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What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
94 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Granular Access Management
Integration With Productivity Tools
Document Collaboration
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Webex Messaging Reviews
Michael G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2020
Opening and use it everyday, No Problems
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
The best integration into meeting room hardware on the market! I visit many types of meeting rooms with all sorts of hardware and I always give a sigh of relief when in a room with Cisco Kit.
What is your favorite aspect of this product?
Presentation Sharing and Collaboration with people in and outside my organisation.
What do you dislike most about this product?
The organisation of Chat Rooms (Spaces)
What recommendations would you give to someone considering this product?
Use bots, Invest in some Cisco Hardware and Check out the Value add Partners that directly integrate into WebEx teams!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Role: Consultant
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2020
Fantastic product
Likeliness to Recommend
Pros
- Respectful
- Client Friendly Policies
- Helps Innovate
- Continually Improving Product
- Role: Information Technology
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Jan 2020
Easy to use, especially with customers and vendors
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity