What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Granular Access Management
Document Collaboration
Notifications
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Webex Messaging Reviews
Amiya D.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
Modern solution to modern communication
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
We have started using Webex meetings for our online video conferences and meetings and I must say that it's just way too smart! It's our super favorite video conference tool that makes us comfortable and at ease. It is easy to use and interact with other members. It’s video and audio quality is top-notch and surely it gives you luxurious feels!
What is your favorite aspect of this product?
Webex is just perfect! It has all advanced features that you might be looking forward to and some of my favorite ones are background noise cancellation - which I think is a must when you are working from home- we can interact during live session with emojis, we can create presentations focused on content or people, and my most favorite thing is their anonymous polls and Q/A’s by Slido.
What do you dislike most about this product?
The features that are available on Webex meeting are comparatively less than you would get on the app. This is the only thing I found odd apart from that I really like it! I think this is not a big deal and companies can work on that very easily.
What recommendations would you give to someone considering this product?
This is a great addition to our company’s online communication. It saves time and we spend less time on learning how to do things. It is equipped with all advanced features and it’s worth a shot!
Pros
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
- Respectful
annie p.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Best platform for remote meetings
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Webex is an excellent tool for keeping you connected with your colleagues regardless of your position/location. It incorporates all of the amazing features. The ability to share screens and deliver presentations to comrades and friends is great. The Whiteboard concept can also help to deliver the concepts seamlessly. The cloud storage and the ability to record meetings can be used to listen to the content even after a meeting ends.
What is your favorite aspect of this product?
It has file sharing features which help a lot in sharing documents, etc. It has an emoticon reaction feature which assists in getting prompt feedback from the second party. It has a virtual background feature that allows one to attend/organize a meeting regardless of where he is.
What do you dislike most about this product?
The screen sharing utilizes many resources due to which the computer might hang at time. Webex is suitable for only 100 participants at most per meeting. The meetings lag sometimes with an increasing number of participants. There is room for improvement in the transcription tool.
What recommendations would you give to someone considering this product?
You should not think twice while opting for Webex. If you are already in doubt enjoy the free version first which I am sure you will never regret. Indeed, it is a good platform for the masses.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Efficient Service
Isabelle C.
- Role: C-Level
- Industry: Apparel
- Involvement: End User of Application
Submitted Feb 2022
The Best Call From Any Device Conferencing Tools
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
I've used a lot of communications tools at the company, be it for general meetings or online training sessions and I must say that the Cloud Calling feature is indeed unique. We were able to have a phone calling solutions right away from the cloud. Also, the fact that all of our sales team members were able to connect to our meetings, even though they were from different parts of the would and had different kind of devices, was simply marvelous.
What is your favorite aspect of this product?
I really like the noise removal and speech enhancement features. I believe that this feature is very powerful, for a professional sound is crucial for perfect communications. Additionally, this removes the burden of having to acquire high quality microphones.
What do you dislike most about this product?
While other video conferencing solutions business plans starts at $5, Webex by Cisco is 3 times more expensive, at best.
What recommendations would you give to someone considering this product?
If your business is looking for a world-class tools for optimal communications, team building and online trainings, Webex by Cisco is the best solutions available on the market, at this very moment. I therefore recommend strongly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing