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Whova Inc

Whova

Composite Score
8.5 /10
CX Score
8.6 /10
Category
Whova
8.5 /10

What is Whova?

Whova is an all-in-one event management solution that makes events modern and trendy, attracts and engages attendees effectively, and helps event organizers save time when managing event logistics. Whova’s platform consists of an award-winning event app, easy online registration, powerful event marketing, and time-saving event management tools.

Company Details


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Awards & Recognition

Whova won the following awards in the On-Site Event Management category

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Whova Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Whova.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Whova?

4% Negative
2% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 88

Presentation/ Webinar Capabilities

90

Networking Facilitation

89

Customer Support

89

Exhibitor or Vendor Environment

88

Attendee Engagement

87

Metric and Reporting

85

Registration Process/Integration

85

Whitelabeling

85

Gamification

81

Vendor Capability Ratings

Average 83

Breadth of Features

86

Quality of Features

85

Vendor Support

85

Ease of Implementation

84

Ease of IT Administration

84

Ease of Customization

83

Availability and Quality of Training

83

Ease of Data Integration

83

Business Value Created

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Whova Reviews

Dan W.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Tremendous immediate & long-term value!

Likeliness to Recommend

10 /10

What differentiates Whova from other similar products?

Ease of use and the quality of its features

What is your favorite aspect of this product?

Our return on investment

What do you dislike most about this product?

Absolutely nothing.

What recommendations would you give to someone considering this product?

Whova is the best low-cost solution and provider out there

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mark M.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Great app for in-person, virtual and hybrid events

Likeliness to Recommend

10 /10

What differentiates Whova from other similar products?

Constantly adding new features. Seems they are really on top of virtual and with video networking tables, gamification, and choice of livestream or recorded sessions.

What is your favorite aspect of this product?

Ease of use and integration with our martech stacks. Also renders nicely on our website.

What do you dislike most about this product?

Occasionally we have attendees who register using a different email than the one they've used for Whova in the past. If someone uses their old email to log in they may have difficulties with finding out event(s). Also when someone registers with a different email than previously, and logs in, we have to manually delete duplicate registrations. Also, it doesn't maintain data on speakers and topics very well for past events. I've noticed sometimes the past event speakers and topics have disappeared. Would be nice if these were kept intact for historical purposes.

What recommendations would you give to someone considering this product?

Excellent tool for managing in-person and virtual events. Love how it handles speaker and agenda management with ability for speakers to edit their profiles and topic descriptions. Also love the social media postings automated for each speaker and sponsor. Looking forward to using it for hybrid events this Fall. I think it'll be a game changer for our hybrid events. As a conference organizer for the customer experience industry, we need to be sure we are delivering excellent customer/user experiences at our events whether online or in-person.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Charges for Enhancements
  • Less Efficient Service
  • Vendor's Interest First

J. G.

  • Role: Operations
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

It Gets the Job DONE

Likeliness to Recommend

10 /10

What differentiates Whova from other similar products?

What differentiates Whova from similar products is their interface.

What is your favorite aspect of this product?

My favorite aspect of the product is the ease of implementation.

What do you dislike most about this product?

At this time, there isn’t one particular element that displeases me regarding this product.

What recommendations would you give to someone considering this product?

I would recommend that anyone considering this product go for it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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