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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

Down 3
Since last award

84 Satisfaction of Cost Relative to Value

Down 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
82%
Conflict Resolution:
87%
Strategy & Innovation:
87%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

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4% Negative
6% Neutral
90% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Continually Improving Product

Feature Ratings

Average 83

Standard Templates

85

Social Media Integration

85

Web Publishing Capabilities

85

Content Workflow Management

84

Management Interface

84

Content Repository

84

Content Security

83

Translation Facilitation

82

E-Commerce Integration

82

Multi Channel Support

82

Analytics and Reporting

81

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of Customization

82

Quality of Features

81

Ease of IT Administration

81

Vendor Support

80

Product Strategy and Rate of Improvement

78

Ease of Data Integration

78

Availability and Quality of Training

78

Wix Reviews

Eyimofe O.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Wix Makes Web Design Easy,

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Wix sets itself apart through its intuitive drag-and-drop interface, making it ideal for beginners or non-coders. Unlike competitors like WordPress (which may require plugins and technical skills), Wix allows users to build and launch visually appealing websites quickly with: AI-driven design assistance (Wix ADI) that auto-generates websites based on your input.

What is your favorite aspect of this product?

My favorite aspect of Wix is its user-friendly drag-and-drop interface that allows you to build beautiful, fully functional websites without any coding knowledge. The Wix ADI (Artificial Design Intelligence) tool is particularly impressive for beginners, as it generates a personalized website based on simple inputs.

What do you dislike most about this product?

One of the main drawbacks of Wix is that it can feel restrictive in terms of flexibility and scalability as your business grows. While it’s great for beginners, once you need more advanced features or customization, Wix can fall short in comparison to other platforms like WordPress or Webflow. Some specific limitations include: Limited template customization beyond what is offered in the drag-and-drop editor.

What recommendations would you give to someone considering this product?

If you're considering Wix for building your website, especially for a business like a solar brand, here are some key recommendations: Start with the Wix ADI Tool for a quick, guided website setup. It's perfect if you're on a tight budget or have no web development experience.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Odey C.

  • Role: Operations
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Excellent software

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

It’s intuitive drag and drop builder feature especially

What is your favorite aspect of this product?

The drag and drop builder feature

What do you dislike most about this product?

I like everything about the product

What recommendations would you give to someone considering this product?

If you want to try this product please go ahead with it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Igbogbayi S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2025

It’s was amazing and exciting

Likeliness to Recommend

8 /10

What differentiates Wix from other similar products?

Their stranded features and easy to read and friendly interface and selection for editing

What is your favorite aspect of this product?

The ability to access unique features with a free account

What do you dislike most about this product?

I have no dislike because it’s actually delivered great feature

What recommendations would you give to someone considering this product?

To make use of their free category features and to subscribe to the paid function to benefit more tools

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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