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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Ayrton C.

  • Role: Vendor Management
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Mega tool for a professional look.

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Without a doubt, the editor that makes it easy to apply the majority of modern website concepts following a brief learning curve. This is a very feature-rich application that offers a plethora of possibilities, including basic animations that are almost entirely satisfactory. Nearly everything may be customized, and you can add your own typefaces. Just fill in your information using one of the many templates if you want to keep things simple. We created our website and online store using Wix, and even for someone who has never worked with the material before, it was remarkably easy.

What is your favorite aspect of this product?

We are in need of a new website that includes an online store. Wix is easy to use and has an intuitive design. The nicest part about Wix is that no prior experience with site creation or coding is necessary. This indicates that it's relatively affordable for startups or small enterprises with limited funding. Consequently, the issue it solved for me was that it allowed us to save a significant amount of money because I didn't have to pay web engineers or designers to create my website. Even without much website creation experience, one can quickly create visually stunning professional websites.

What do you dislike most about this product?

The responsive functions aren't really successful yet, in my perspective. The self-built pages' automatically generated mobile view needs to be laboriously revised. Nevertheless, compared to the desktop browser view, there are fewer options available here. There is certainly room for improvement when it comes to the desktop browser view's font and image responsiveness. It would be my wish to be able to add return receipts to the invoices that are created using Wix. Ich finde den Preis etwas zu hoch für "kleine" zu realisierende Projekte. I honestly can't think of many negatives other from that.

What recommendations would you give to someone considering this product?

The templates are excellent; the designs are lovely and appropriate for any type of business. They also offer a great deal of flexibility because you can easily rearrange the elements as you see fit. Speaking of such components, there are plenty to pick from as well as animations to make your website look livelier and more distinctive from rivals. Finally, WIX customer service excels in assisting clients and resolving issues. If you are experiencing any issues with your design, I suggest that you use them. Numerous free themes are available to help you quickly create amazing designs. The presentation and explanation are excellent.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nina L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Splendid with ease of integration with e-commerce.

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Excellent for creating fantastic website without knowledge of coding. Exceptional with ease of integration with e-commerce. Fabulous with support of multiple channels.

What is your favorite aspect of this product?

Flexibility with ease of integration with e-commerce for promoting your business online. The customer service is exceptional with quick replies. Fascinating with use of drag and drop of tools. Intuitive UI.

What do you dislike most about this product?

Exceptional for flexibility with integration with e-commerce.

What recommendations would you give to someone considering this product?

Exceptional with digital asset management. Fascinating with ease of integration with e-commerce. Excellent support for different channels. Responsive customer service.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gabriele T.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

good tool for development of custom websites

Likeliness to Recommend

7 /10

What differentiates Wix from other similar products?

ease of use and standard templates

What is your favorite aspect of this product?

ease of use and variety of features available

What do you dislike most about this product?

complexity of implementation

What recommendations would you give to someone considering this product?

it is a great tool for custom use and for self-made website

Pros

  • Enables Productivity
  • Over Delivered
  • Performance Enhancing
  • Caring

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