What is Wix?
Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wix?
Pros
- Enables Productivity
- Reliable
- Efficient Service
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Repository
Management Interface
Standard Templates
Social Media Integration
Web Publishing Capabilities
Content Security
Translation Facilitation
Analytics and Reporting
Digital Asset Management
Multi Channel Support
E-Commerce Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Ease of Customization
Quality of Features
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Wix Reviews
Ayrton C.
- Role: Vendor Management
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jan 2024
Mega tool for a professional look.
Likeliness to Recommend
What differentiates Wix from other similar products?
Without a doubt, the editor that makes it easy to apply the majority of modern website concepts following a brief learning curve. This is a very feature-rich application that offers a plethora of possibilities, including basic animations that are almost entirely satisfactory. Nearly everything may be customized, and you can add your own typefaces. Just fill in your information using one of the many templates if you want to keep things simple. We created our website and online store using Wix, and even for someone who has never worked with the material before, it was remarkably easy.
What is your favorite aspect of this product?
We are in need of a new website that includes an online store. Wix is easy to use and has an intuitive design. The nicest part about Wix is that no prior experience with site creation or coding is necessary. This indicates that it's relatively affordable for startups or small enterprises with limited funding. Consequently, the issue it solved for me was that it allowed us to save a significant amount of money because I didn't have to pay web engineers or designers to create my website. Even without much website creation experience, one can quickly create visually stunning professional websites.
What do you dislike most about this product?
The responsive functions aren't really successful yet, in my perspective. The self-built pages' automatically generated mobile view needs to be laboriously revised. Nevertheless, compared to the desktop browser view, there are fewer options available here. There is certainly room for improvement when it comes to the desktop browser view's font and image responsiveness. It would be my wish to be able to add return receipts to the invoices that are created using Wix. Ich finde den Preis etwas zu hoch für "kleine" zu realisierende Projekte. I honestly can't think of many negatives other from that.
What recommendations would you give to someone considering this product?
The templates are excellent; the designs are lovely and appropriate for any type of business. They also offer a great deal of flexibility because you can easily rearrange the elements as you see fit. Speaking of such components, there are plenty to pick from as well as animations to make your website look livelier and more distinctive from rivals. Finally, WIX customer service excels in assisting clients and resolving issues. If you are experiencing any issues with your design, I suggest that you use them. Numerous free themes are available to help you quickly create amazing designs. The presentation and explanation are excellent.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nina L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Splendid with ease of integration with e-commerce.
Likeliness to Recommend
What differentiates Wix from other similar products?
Excellent for creating fantastic website without knowledge of coding. Exceptional with ease of integration with e-commerce. Fabulous with support of multiple channels.
What is your favorite aspect of this product?
Flexibility with ease of integration with e-commerce for promoting your business online. The customer service is exceptional with quick replies. Fascinating with use of drag and drop of tools. Intuitive UI.
What do you dislike most about this product?
Exceptional for flexibility with integration with e-commerce.
What recommendations would you give to someone considering this product?
Exceptional with digital asset management. Fascinating with ease of integration with e-commerce. Excellent support for different channels. Responsive customer service.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gabriele T.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2023
good tool for development of custom websites
Likeliness to Recommend
What differentiates Wix from other similar products?
ease of use and standard templates
What is your favorite aspect of this product?
ease of use and variety of features available
What do you dislike most about this product?
complexity of implementation
What recommendations would you give to someone considering this product?
it is a great tool for custom use and for self-made website
Pros
- Enables Productivity
- Over Delivered
- Performance Enhancing
- Caring