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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Maddie M.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Very user friendly for the basic web designer

Likeliness to Recommend

8 /10

What differentiates Wix from other similar products?

Wix was the easiest to use among my search

What is your favorite aspect of this product?

I love how it is user friendly for the basic web designer

What do you dislike most about this product?

I dislike the limit of features on a free plan

What recommendations would you give to someone considering this product?

Take some training and you'll be off to the races

Pros

  • Security Protects
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Commodity Features

Sid Y.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Wix Is Full Of Tricks. Bad Tricks That Is.

Likeliness to Recommend

8 /10

What differentiates Wix from other similar products?

It’s just a basic website browser builder and nothing more.

What is your favorite aspect of this product?

There is nothing here that is my favorite.

What do you dislike most about this product?

What i dislike about this product mostly it’s inability to function properly as a website browser and doubly disappointing is that it’s so complex and complicated that I couldn’t get anyone to help me figure the components of the complexity of the design of the basic product.

What recommendations would you give to someone considering this product?

Do yourself a favor, find another website builder kit and go with that. This is cheap, complicated and complexing and the customer service is lousy.

Pros

  • Helps Innovate

Cons

  • Less Reliable
  • Less Performance Enhancing
  • Less Productive

Lisa S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Template designs

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

pricing/cost

What recommendations would you give to someone considering this product?

depends on their needs

Pros

  • Reliable
  • Performance Enhancing
  • Saves Time
  • Enables Productivity

Most Popular Wix Comparisons

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