What is Wix?
Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wix?
Pros
- Enables Productivity
- Reliable
- Efficient Service
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Repository
Management Interface
Standard Templates
Social Media Integration
Web Publishing Capabilities
Content Security
Translation Facilitation
Analytics and Reporting
Digital Asset Management
Multi Channel Support
E-Commerce Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Ease of Customization
Quality of Features
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Wix Reviews
Maddie M.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Sep 2023
Very user friendly for the basic web designer
Likeliness to Recommend
What differentiates Wix from other similar products?
Wix was the easiest to use among my search
What is your favorite aspect of this product?
I love how it is user friendly for the basic web designer
What do you dislike most about this product?
I dislike the limit of features on a free plan
What recommendations would you give to someone considering this product?
Take some training and you'll be off to the races
Pros
- Security Protects
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Commodity Features
Sid Y.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Aug 2023
Wix Is Full Of Tricks. Bad Tricks That Is.
Likeliness to Recommend
What differentiates Wix from other similar products?
It’s just a basic website browser builder and nothing more.
What is your favorite aspect of this product?
There is nothing here that is my favorite.
What do you dislike most about this product?
What i dislike about this product mostly it’s inability to function properly as a website browser and doubly disappointing is that it’s so complex and complicated that I couldn’t get anyone to help me figure the components of the complexity of the design of the basic product.
What recommendations would you give to someone considering this product?
Do yourself a favor, find another website builder kit and go with that. This is cheap, complicated and complexing and the customer service is lousy.
Pros
- Helps Innovate
Cons
- Less Reliable
- Less Performance Enhancing
- Less Productive
Lisa S.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Easy to use
Likeliness to Recommend
What differentiates Wix from other similar products?
Template designs
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
pricing/cost
What recommendations would you give to someone considering this product?
depends on their needs
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Enables Productivity