What is Wix?
Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wix?
Pros
- Enables Productivity
- Reliable
- Efficient Service
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Repository
Management Interface
Standard Templates
Social Media Integration
Web Publishing Capabilities
Content Security
Translation Facilitation
Analytics and Reporting
Digital Asset Management
Multi Channel Support
E-Commerce Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Ease of Customization
Quality of Features
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Wix Reviews
DEANN B.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jul 2023
Best website builder!
Likeliness to Recommend
What differentiates Wix from other similar products?
As a website developer, I only use wix. They offer the most variety, creativity and templates. Their application is easy to use and yet can be very complex when having a storefront, bookings or projects.
What is your favorite aspect of this product?
How easy it is to create whatever I want and not to be stuck in a template like other website builders do.
What do you dislike most about this product?
The customer service. Sometimes they don't know the answer to my question and it's difficult to get through.
What recommendations would you give to someone considering this product?
I would recommend wix above all website builders. WIX is a great value for the cost and everything that you get is far more than any other website build.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jason C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2023
Create your website with WIX.
Likeliness to Recommend
What differentiates Wix from other similar products?
Lots of built-in tools available such as web analytics, SEO, eCommerce and more.
What is your favorite aspect of this product?
Good number of applications and plugins to extend the functions of my website easily.
What do you dislike most about this product?
Accommodation is limited. There is no option for editing HTML or CSS, which means I can't customize my website the way I want.
What recommendations would you give to someone considering this product?
In my opinion, Wix is the best option if you are looking for an intuitive and easy-to-use platform to create a website.
Pros
- Continually Improving Product
- Helps Innovate
- Enables Productivity
- Trustworthy
Patti B.
- Role: C-Level
- Industry: Retail
- Involvement: End User of Application
Submitted May 2023
Best Website Creation
Likeliness to Recommend
What differentiates Wix from other similar products?
Beautiful ready-made templates and contents easy-to-use and fit our needs.
What is your favorite aspect of this product?
Mobile application for easy and effective management.
What do you dislike most about this product?
Fact is the tool never miss,no dislike to indicate.
What recommendations would you give to someone considering this product?
Best for online services improvement.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing