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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

DEANN B.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Best website builder!

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

As a website developer, I only use wix. They offer the most variety, creativity and templates. Their application is easy to use and yet can be very complex when having a storefront, bookings or projects.

What is your favorite aspect of this product?

How easy it is to create whatever I want and not to be stuck in a template like other website builders do.

What do you dislike most about this product?

The customer service. Sometimes they don't know the answer to my question and it's difficult to get through.

What recommendations would you give to someone considering this product?

I would recommend wix above all website builders. WIX is a great value for the cost and everything that you get is far more than any other website build.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jason C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Create your website with WIX.

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Lots of built-in tools available such as web analytics, SEO, eCommerce and more.

What is your favorite aspect of this product?

Good number of applications and plugins to extend the functions of my website easily.

What do you dislike most about this product?

Accommodation is limited. There is no option for editing HTML or CSS, which means I can't customize my website the way I want.

What recommendations would you give to someone considering this product?

In my opinion, Wix is ​​the best option if you are looking for an intuitive and easy-to-use platform to create a website.

Pros

  • Continually Improving Product
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Patti B.

  • Role: C-Level
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Best Website Creation

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Beautiful ready-made templates and contents easy-to-use and fit our needs.

What is your favorite aspect of this product?

Mobile application for easy and effective management.

What do you dislike most about this product?

Fact is the tool never miss,no dislike to indicate.

What recommendations would you give to someone considering this product?

Best for online services improvement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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