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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

anjali s.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Website creation & management made great with wix!

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Wix saves a lot of time in the development of websites and how easy it is to use unlike other similar platforms.

What is your favorite aspect of this product?

The best thing i like towards wix is that it is not too costly and it has great interface which helps me in the easy development of websites.

What do you dislike most about this product?

The only dislike i have towards wix is that you must pay to upgrade in order to use a custom domain.

What recommendations would you give to someone considering this product?

It is cool and easy to use for building websites, give it a try

Pros

  • Reliable
  • Unique Features
  • Caring
  • Fair

Bailey v.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

It Is the best platform to use!!!

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Wix is the best website platform from the affordable rates to the easy to use design elements to partnership program The ability to integrate and connect other applications and services are amazing The site is flexible The site is fairly easy to learn

What is your favorite aspect of this product?

Wix offers more than just simple website builder

What do you dislike most about this product?

I totally have nothing to state as a dislike I really enjoy using this website it has been the best to use ever

What recommendations would you give to someone considering this product?

It I'd cost effective It is easy to use It is the best website platform ever

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Reinaldo M.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Wix, the perfect website builder!

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Affordable prices, compatible with a wide variety of plugins and has exceptional technical support.

What is your favorite aspect of this product?

It offers hundreds of customizable templates and layouts with which I can create a website adaptable to my needs.

What do you dislike most about this product?

Wix has less flexibility than WordPress, so I can't add all the functions and features I want. Wix does have some hidden costs, such as storage cost and transaction fees.

What recommendations would you give to someone considering this product?

Wix is ​​a drag and drop platform that is easy to use for beginners. Its prices are affordable, it offers compatibility with a wide variety of plugins, and its technical support is exceptional.

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

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