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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Chairs B.

  • Role: Public Sector
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

The Cloud Fantasy Experience in All

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Ability to design our sites the way we want according to our needs.

What is your favorite aspect of this product?

Intuitive easiest to use templates

What do you dislike most about this product?

I have not faced any challenge.

What recommendations would you give to someone considering this product?

Perfect as I have experienced.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lucinda U.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Reliable tool for web design and development

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Wix offers an extensive range of free CSS templates that makes it easy to design websites.

What is your favorite aspect of this product?

I like how Wix makes it super easy to design websites. Content management is another great aspect about Wix.

What do you dislike most about this product?

Wix offers all tools that I require although it is expensive to register domains.

What recommendations would you give to someone considering this product?

Try it today and you will never regret using it for web design and development.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fagan N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Website building tool for non-software

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

It is easy to use and there are a lot of tutorial videos on the internet

What is your favorite aspect of this product?

Being an excellent tool for building an e-commerce website

What do you dislike most about this product?

Few theme templates

What recommendations would you give to someone considering this product?

I don't need to recommend because when we say google make a website, wix comes out first.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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