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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Patricio G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Wix.com is excellent

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Wix.com is a cloud-based web development platform that allows you to create beautiful and affordable websites. It is equipped with drag and drop tools for users to create professional-quality websites without the need for prior design knowledge. Similar companies offer similar services, but may be more expensive or have fewer design options. They may also require prior knowledge of programming and design to create a website. I have always preferred to use wix.com over another platform for ease of use plus...

What is your favorite aspect of this product?

Wix.com is my favorite platform to create web pages, since I discovered it I have found it wonderful, due to its ease of use, variety of tools and the large number of design options it offers. Additionally, I love that it offers 24/7 technical support so that you can solve your doubts and problems at any time. This has helped me create professional websites with a great look and many features. And almost anyone with average knowledge can do it.

What do you dislike most about this product?

What I currently don't like about wix.com and their way of doing things is that it's not that easy to edit the page. The user interface can be a bit confusing, and it's hard to figure out the right way to do some things, like adding elements and changing the page layout. There are also some limitations in terms of customization and features that can be added to the page. Also, the price is relatively high compared to other web hosting services.

What recommendations would you give to someone considering this product?

I recommend wix.com because it has usually helped me with the web with better designs and tools. Also, it is a user-friendly platform that does not require much technical knowledge. Use a variety of design templates to create professional-looking web pages. It also offers advanced editing and customization tools that allow you to add content such as images, videos, text, and more. Plus, there are a variety of payment plans available to suit every budget.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Arnaldo B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

create website guaranteed and easy

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

wix.com is one of the most famous web page creators currently, the only thing is that the difference between it and other similar ones is that I was predetermined to make it very easy for people who are starting or want to do it for a small business or something like that It has a technical support that many other pages do not have and it is also easy to use and the menu is quite extensive when creating and modifying a web page created on wix.com

What is your favorite aspect of this product?

I like wix.com because it is one of the pages to create simple web pages quickly and very efficiently because you do not have to learn source code or specific language to modify or create the web page, since we can choose between different options that make us modify and create texts or change fonts or also modify the background and add different things such as images, maps, comment boxes, among many other things that are really efficient, although many times it is limited to certain things, such as applications that are already predetermined in the wix.com website. It has some very good templates and fonts to use that visually pleasing

What do you dislike most about this product?

The bad thing about wix.com is that there are things that are really reduced and it seems very limiting to me, for example the applications to be able to add different things to the web page that we are creating is a bit limited because we cannot always have the freedom to create or modifying our style we always have to be limited to what they offer us, how are there other sites that you do need to learn the language for example html so that you can modify it in the case of wix.com it is not necessary but we are tied to this. also the minimum plan does not remove the ads from our website this is something unfortunate in my opinion

What recommendations would you give to someone considering this product?

It must be taken into account that when we decide to create a website we must choose priorities if we want a web page with little traffic and I get a domain that we do not mind if it is shared with wix.com we could use this page since it offers us a series of easy-to-use templates and the person does not need to have knowledge of html language or anything like that, simply modifying with the mouse either by dragging or editing text colors, among other things, we could make a decent web page with what is required , it is not necessary to have knowledge, so for new people I highly recommend it

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Sutton Oliver A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

The best website management platform

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

The Wix tutorials are worth viewing. They are well-organized and simple to comprehend. Wix offers online courses in a variety of subjects. With its wide selection of excellent, contemporary designs and built-in SEO features, Wix makes it relatively simple to create your website. Another feature I enjoy is a built-in mobile webpage that you can preview as you go along.

What is your favorite aspect of this product?

When it comes to Wix, you have access to a wide range of templates that are ready for use, extremely practical, and mobile-friendly. When developing a website for a client who owns a business and would like to be able to make changes to the details themselves, I always choose the Wix platform since it allows for easy editing of more information.

What do you dislike most about this product?

Wix, a website builder that lets you create your own website, has exorbitant hosting and domain registration costs. Furthermore, there is a limited number of customization options available. Wix offers online courses in a variety of subjects. These aren't especially helpful. The presenters may need to be more excellent educators. They typically convey too much information too rapidly.

What recommendations would you give to someone considering this product?

With Wix, even a computer user with average skills can edit websites and build ones that appear professional. Setting up an account and starting to develop was extremely easy for me to do, and I was able to get started immediately. The design/template options available with Wix are outstanding and exceptional, making it a breeze to work with.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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