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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Fernando M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

there is no better way to create a website

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Wix occupies one of my programs or services that I use the most, it is always available to create websites quickly, with quality and efficiency, it is impressive the things that we can achieve only with the templates that they offer us and it is something that not all companies offer for such a low cost, it is essential to know how to use wix nowadays from my point of view

What is your favorite aspect of this product?

wix has many good things that I can say and one of them is that the technical support is very responsible and quick to respond to our calls for help and if I wanted to know something, I would not change wix for any other similar company it is very versatile and safe

What do you dislike most about this product?

I do not like that when we want to create the site they give us an extension of the wix domain, I would like to be able to modify that before buying a separate domain and link it, also that sometimes the hosting collapses and it is a bit stressful

What recommendations would you give to someone considering this product?

wix serves to save us a lot of time editing html codes and others, because they offer us templates and tools that are very easy to use and so anyone can use it without any problem, you don't need to study a career to make your web page, either, personal, for your business or a client, that's why I recommend it because it's so simple that it's exciting to do something that you thought was so difficult

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marco O.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

creating a website has never been so easy

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Wix is ​​well ahead of its time, it has the opportunity that we believe in this service and not like others that sometimes do not give what they offer in advertisements and lie to us, on the other hand Wix is ​​very easy to use and to use it, more than others Similar

What is your favorite aspect of this product?

the most important thing about wix is ​​its ease of use, that is, we have default templates that we can use to create simple web pages and thus speed up the process, it is very good, we also have a panel to be able to make things easy and with hosting and domain of the site or we simply acquire a plan to have everything personalized.

What do you dislike most about this product?

what I like least about wix is ​​that sometimes we can't do something specific or it tends to be a bit limited in some aspects, which also translates into something negative if we want to have total freedom to edit the website.

What recommendations would you give to someone considering this product?

when we need to create a website but we don't want to give ourselves a headache and we want to make it fast, simple, effective and with very good quality, the best option to use is wix.com without a doubt, with a minimum of learning you can achieve what you need , either for a personal page, a hobby, or something work.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mark M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Solid, simple web development platform.

Likeliness to Recommend

8 /10

What differentiates Wix from other similar products?

It's ease of use is it's biggest point of difference. SImple to update and add content.

What is your favorite aspect of this product?

Simplicity and the basic analytics is good.

What do you dislike most about this product?

Nothing I dislike. While easy to use the analytics could have more depth.

What recommendations would you give to someone considering this product?

It's perfect for micro-business and is user friendly for clients who haven't got the budget for paid for web support.

Pros

  • Reliable
  • Continually Improving Product
  • Performance Enhancing
  • Acts with Integrity

Cons

  • Commodity Features

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