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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Lucio A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

essential to know how to use wix, for its ease

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

As it is from all public domain, wix is ​​not the only page that is dedicated to creating and facilitating the creation of web pages, but it is well above its competition, in quality, speed and in solving any demand of a user with the need to create something specific

What is your favorite aspect of this product?

It is very simple to use, practically anyone can do it without problems, create a website and have the domain they want and how they want it, whether for free or paid to have one personally. Besides, it has a very comprehensive and effective technical support. this is something i like about wix.com

What do you dislike most about this product?

there are few things that annoy me about wix. but it frustrates me that when I want to change the template I have to do several steps that are a bit tedious, I think they could make it a little simpler, especially to make it easier for us to have to search template by template. I would like a button where each of the templates are automatically tested and thus choose which one I like the most

What recommendations would you give to someone considering this product?

Currently there are many people who ask me if I know of any page to create a site quickly, elegantly, economically but with quality, and I always recommend wix.com because so far it has not failed me in any way, always judicious with what is a good service with us users

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Tyrone H.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Thrilled and Pleased

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

This software is one of a kind, Free of cause with room to upgrade, . The drag and drop option is toooo pleasing

What is your favorite aspect of this product?

Integration and the add-ons are all over the place you can build a big site as long as you have time on your hands and if you're attentive to detail, WIX never disappoints. Tou can make as many sites as you wish under one account.

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

If you have no experience with web designing yet understand English then give Wix builder a try. The developers really put their efforts into creating software that can be understood by people from different backgrounds. You really don't need coding experience as that's not even necessary, all you do is choose your theme and fill in your information. You can go as many pages as you want and even have your SEO up and running with ease. I had a p;aid site which went offline and luckily I had already created the same site on wix as a backup and this saved me a fortune as I redirected the old site to wix and no clients lost.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nandia M.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Best Digital Experience Platform

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Since it is cloud-based, it makes anyone to create an amazing web presence

What is your favorite aspect of this product?

The software seamless to use and affordable It is readily available on-cloud which is a plus Customization is easy

What do you dislike most about this product?

No issues with Wix and I must say it has been good.

What recommendations would you give to someone considering this product?

I recommend Wix for digital experience since it has been very effective. It is available on-cloud and is secure too. Makes digital transformation easy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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