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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Kevin B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Outstanding website builder

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Wix is an outstanding website builder that is easy to use and also free. It is packed with rich features and capabilities that simplify website development. It has highly customizable templates , reliable hosting services, and powerful SEO tools. The customer support team is excellent and responsive. Wix can be used by a novice or non-technical person as no coding skills are required. It is a perfect tool for small businesses and also for personal use.

What is your favorite aspect of this product?

Wix user interface is friendly and intuitive. I like the automatic mobile view is the best as it develops my site view without any of my efforts. Creating websites is fast since no coding skills are needed. Wix also integrates with other third-party programs like Mailchimp and Paypal. Another thing i like is the customizable templates that give me an overview of how my website will look in the end. The SEO tools is amazing as it helps my website to rank higher in the search engine. Wix is also free to use.

What do you dislike most about this product?

At times it becomes difficult to customize elements but their technical team is very responsive and resolves the issues.

What recommendations would you give to someone considering this product?

I recommend it to non-technical users who have little time to spend creating websites. Bloggers also are welcome to make attractive blogs site.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Samuel K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Exceptional website building tool

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Wix is extremely easy to use and even non-technical users without experience. Flexibility is next to none as it is the only website builder i have used that does not limit the movement of elements. The templates are amazing with designs that are outstanding. In addition, support is great with a knowledge base that is very useful. It is rich in features and has excellent SEO tools. Not forgetting its multilingual capabilities that give freedom to create websites in many different languages. Mobile Support gives users the freedom to manage websites in the comfort.

What is your favorite aspect of this product?

Mobile-friendliness is an extremely useful feature when looking for a great website builder. Wix provides these essentials which have contributed to more productivity even when outside the office. Also with amazing template designs,, we can create attractive and professional-looking websites. sing the software is easy and i like the ease of navigation. The user interface is intuitive and user-friendly for non-technincal users. The learning curve is not steep and i love that the Wix ADI features it offers. Developing websites is much easier and fast with Wix's richness in features. Always looking forward to new features and upgrades.

What do you dislike most about this product?

The mobile speed performance and bug issues are wanting and need to be worked on.

What recommendations would you give to someone considering this product?

If you need to enhance the functionalities Wix offers you can do so by integrating with Wix's apps market . also, it offers phone support unlike others website building software which makes it the best in that area. Wix is relaible , trustable and depdendble for developing proffesional looking webistes.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Kanya S.

  • Role: C-Level
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

The best web site design and management service!

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Easy to use, customizable, consistent, reliable, innovative.

What is your favorite aspect of this product?

All aspects have been great. I have used them since their launch many years ago. Never disappoints.

What do you dislike most about this product?

Nothing to dislike. I love this company! Highly recommend!

What recommendations would you give to someone considering this product?

Great for business, church, personal and event uses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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