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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Ayyan A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

All in one tool for building website

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Low price Ease of customization Easy integration Adaptive and responsive for all devices

What is your favorite aspect of this product?

User friendly interface Quick edit and preview (just drag and drop) Reliable Coding free

What do you dislike most about this product?

Support team troubleshooting takes a long time Needs more monthly updated

What recommendations would you give to someone considering this product?

Yes of course, it is recommended due to its numerous advance features, ideal for those who are not good at coding.

Pros

  • Performance Enhancing
  • Effective Service
  • Altruistic
  • Generous Negotitation

Jason M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Wix is unbelievably awesome!

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Wix has helped us in the first line to reduce web development costs because now we make our websites with a wide range of excellent designs and functions that allow us to move with more power on the web. The websites we have built through this tool are audience-friendly, which has allowed us to attract more customers and make our business flourish more.

What is your favorite aspect of this product?

I love Wix; it has helped me to build excellent websites for my organization without spending too much time and without relying on in-house web developers, with the minimum of experience and acquired over the practice has been enough. I love all the features this platform offers me, starting with the drag and drop feature; it simplifies so many things. It's the best web design tool, confirmed!

What do you dislike most about this product?

The only limitation I've come across as a Wix user is that I can only work based on the default templates; it's not very open to customization.

What recommendations would you give to someone considering this product?

Wix helps to create attractive websites without the need to be great experts when it comes to web design or coding. It is easy to use, it is intuitive, and its paid version is cost-effective when you take into account the benefits it offers. It's worth it; it's an exceptional and fast web design platform.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Michael M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

I believe in myself and my designs!

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

It has shown us that we can be better every day in our creations; the design is essential for any brand or business; without it, we can not advertise or market, so we will not have sales. However, none of this is so because we use Wix for every promotion on social networks, designs for new or old customers. It is exquisite in every process.

What is your favorite aspect of this product?

It has allowed me to help my clients create a logo or a design specialization successful for their imagination. Whatever my client wanted, I did not let him down, and he will get it for sure because of my good use of their tools. Wix allows you to create brochures or flyers in motion or different dimensions depending on the creativity.

What do you dislike most about this product?

I don't like that you need to have a very efficient PC for its performance; this limits those beginners with low resources who want to invest in Wix.

What recommendations would you give to someone considering this product?

I recommend it because you will have exciting performance, it has been excellent and very successful for everyone in the organization. It is ideal for graphic designers; you will enjoy its templates and each tool. Originality prevails with each of its functions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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