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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

Down 3
Since last award

84 Satisfaction of Cost Relative to Value

Down 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
82%
Conflict Resolution:
87%
Strategy & Innovation:
87%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

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4% Negative
6% Neutral
90% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Continually Improving Product

Feature Ratings

Average 83

Standard Templates

85

Social Media Integration

85

Web Publishing Capabilities

85

Content Workflow Management

84

Management Interface

84

Content Repository

84

Content Security

83

Translation Facilitation

82

E-Commerce Integration

82

Multi Channel Support

82

Analytics and Reporting

81

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of Customization

82

Quality of Features

81

Ease of IT Administration

81

Vendor Support

80

Product Strategy and Rate of Improvement

78

Ease of Data Integration

78

Availability and Quality of Training

78

Wix Reviews

Miguel G.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Allows you to work on websites

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Its wide range of customizable templates, its drag-and-drop feature that makes it easy to create websites without coding, and its integration with digital marketing tools such as SEO and traffic analysis.

What is your favorite aspect of this product?

I like working with Wix.com to build and maintain our website. The software addresses business problems related to creating an effective online presence and managing web content easily, including creating websites, blogs, online stores and more, all with an intuitive and easy-to-use interface

What do you dislike most about this product?

Some users have reported and the presence of ads in the free version.

What recommendations would you give to someone considering this product?

Wix.com is an excellent choice for businesses and professionals who want to create and manage their online presence efficiently. It is suitable for a wide variety of scenarios and offers unlimited potential for growing your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sarahi R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

From my experience, what sets Wix apart from other website builders is its incredible versatility and user-friendly approach. When i first started using it, I was struck by the sheer number of templates available they're not just numerous but genuinely well-designed and adaptabale to different industries.

What is your favorite aspect of this product?

My favorite aspec of Wix is the creative freedom it offers. I love how the drag-and-drop editor lets me move things around exactly how I want.

What do you dislike most about this product?

It woul be how overhelming it can feel at times, especially for beginners. The platform offers so many optiones and features that it´s simple caught up in all the possibilities and lose focues on completing the website.

What recommendations would you give to someone considering this product?

Take some time to map out what you want your website to look like and its purpose.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cissy A.

  • Role: Finance
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Wix is "Easy to use but highly affordable

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

With Extensive Template Library will provide over 900 professionally designed templates across various industries.

What is your favorite aspect of this product?

My favorite aspect of Wix isits drag-and-drop website builder. It permits clients to configuration outwardly staggering sites without requiring any coding information. The adaptability to tweak each component, matched with a huge library of layouts, guarantees that the two novices and experts can make special and expert looking destinations.

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Excellent Recommendation for any new user in the industry

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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