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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Heather M.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Design websites and manage contents with Wix

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Unlike other web development platforms, Wix offers a lot of eye appealing web design templates for free.

What is your favorite aspect of this product?

Like I have mentioned, Wix offers premium templates for free that ease web design processes. Wix offers domain search, which has a lot of domain extensions. Finally, Wix has a clean UI that ease features navigation such as domain addon, emails, and file manger on the dashboard.

What do you dislike most about this product?

Wix sometimes keeps disconnecting when transferring files via FileZilla, when there is poor internet connection.

What recommendations would you give to someone considering this product?

Take time to do the homework by reading insights of other users, and comparing reports of different web design tools at SoftwareReviews before choosing Wix. That way, they will be able to make informed decisions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shreya V.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Easy but less features than other platforms.

Likeliness to Recommend

8 /10

What differentiates Wix from other similar products?

With Wix, you can build small websites easily using the drag-and-drop site builder. More than 800 templates are offered for free, and you can customize them to meet your needs. Besides its own web hosting, Wix offers domain names (both free and paid).

What is your favorite aspect of this product?

Wix has a large number of templates to pick from, with over 800 to choose from. By any measure, that is a huge amount. I've seen some website builders with so few templates that they're almost comical.

What do you dislike most about this product?

You can't export your data with Wix. To transfer your data you would either need to scrape it or manually copy it onto your new site. In either case, Wix does not allow you to leave the platform easily.

What recommendations would you give to someone considering this product?

Wix.com is a visually appealing website creator. It's simple to use and quite adaptable. It's the ideal website builder for small businesses and individuals looking to establish, maintain, and expand their online presence.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Deepanshu C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Great For Website Creation

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

We connect our proprietary marketing software to Wix websites. this suggests connecting things like analytics and form fill leads also as a chatbot feature. The experience we've had while making these connections has been overall pretty good. The interface is straightforward and straightforward for non-tech savvy clients to navigate through Wix.

What is your favorite aspect of this product?

Intuitive Easy to use Inexpensive Simple

What do you dislike most about this product?

More complex features Updated templates More support features

What recommendations would you give to someone considering this product?

If you would like a fast website for your local or small business and haven't any idea how or where to urge started you'll bet that Wix may be a great site to use. Why? Because even the only of individuals are ready to use Wix and clean and delightful sites fairly quickly.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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