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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2021

"Best website buliding tool".

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

Anshika C.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to setup for a beginner

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Wix does not require any coding knowledge or complicated setup process. It's really easy to setup and make website on it. And the best part is the AI website builder of the Wix which makes it different from all the other prodcuts.

What is your favorite aspect of this product?

Wix is straightforward to use even for those folks who aren't experienced in web design. If you're creating a DIY website, you'll have one up and running with Wix during a moment . The drag and drop editor allows you to easily place elements where you want them to be. The tools are self-explanatory-no got to guess what the buttons are for. fixing and managing a web store is straightforward with a premium plan. The e-commerce feature is superb for selling digital or physical products.

What do you dislike most about this product?

Wix is costlier than other options. Additionally, you'll got to buy extended usage of features like email campaigns, forms, and other features.

What recommendations would you give to someone considering this product?

If you are looking for an easy-to-use platform to make your website-Wix may be a more sensible choice thereto end!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Kel W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Quick and inexpensive to create a website

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

I know that there are similar pages and I have also used it and therefore I have a complete vision of what are the differences between each service similar to the one offered by wix.com. The first thing to detail is that wix.com offers you a Hosting and a domain of Free way so that you can use it in case you need a website Very cheap that passes this type of sites and Hosting have limitations which are relatively standard other sites do not offer you these things for free and many times they are very expensive is something that really exists highlights from wix.com

What is your favorite aspect of this product?

Learning to use this tool that wix.com offers us is extremely essential because we do have to create a personal web page or for an important business to know what they offer us very easy to use templates that are very easy to edit, therefore it is worth using it and what if We want we can change the Hosting and The domain for a private one that we have already paid for or have acquired is one of the most important platforms to create web pages worldwide currently due to its extensive experience in the market during all these years

What do you dislike most about this product?

What I don't like about wix.com is that being a Hosting and a domain, the wix takes a little longer to position itself in search engines like Google, which makes it a bit more difficult to attract views and visits in an organic way, which requires a extra work to position said website in search engines therefore I would like a plan to be added where a domain is offered cheaply so that they can position themselves with a domain easily in said search engine

What recommendations would you give to someone considering this product?

My recommendation is that you learn to use these types of platforms like wix.com because they really help to create the website optimally easy fast and you know that it will always look good because they offer the template and a lot of examples that can be used as well. We can rely on the internet to find information about what we can achieve with wix.com, we were going to have that it is a very versatile platform and it is very stable to trust our creation of a website, be it personal or for a company, that is why I always recommend it

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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