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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Arzu F.

  • Role: Sales Marketing
  • Industry: Shipping
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Features are amazing and easy

Likeliness to Recommend

8 /10

What differentiates Wix from other similar products?

With a single click, you can activate the mobile version of your site, and you can make your site's desktop view and mobile view and design completely different from each other. They also provide free SSL certificates with every ready-made website package.

What is your favorite aspect of this product?

With the drag and drop method offered by Wix, you can create exactly the site design you envision in your mind. Wix's drag and drop feature is a fully independent system. In other words, where you want to place what you want with the drag and drop method on your site, you can place it where you drag and drop without even pixel change.

What do you dislike most about this product?

If you want to create your site on any ready-made site design with Wix's online web site opening program and change the design (template) after a while, all your data is lost. If you want to open and use an email address with the domain extension you purchased, you have to pay extra for this regardless of which package you use.

What recommendations would you give to someone considering this product?

With Wix, you can assign multiple editors or authors to your site. So you can share the site management with multiple people simultaneously. Wix has an application for both android and ios. You can also manage and edit your site through these applications.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

Cons

  • Less Transparent
  • Charges for Enhancements
  • Slower Product Innovation

Mitchell T.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Beautiful web design made easy

Likeliness to Recommend

8 /10

What differentiates Wix from other similar products?

While there are other comparable web design software companies out there with similar capabilities, pricing and levels of customer support, Wix is great all-around service for the person who wants to design a beautiful web site but lacks web coding skills. There may be more affordable, but Wix is decently priced. The range of design options and webpage templates are broad. The interface is relatively user-friendly and customer support is adequate.

What is your favorite aspect of this product?

My favorite aspect of Wix is the range of designf features for creating a custom website.

What do you dislike most about this product?

E-commerce service is a bit pricey.

What recommendations would you give to someone considering this product?

Consider doing a 3, 5 or 10 year plan for what you'll need your website to be/do for you, and then compare Wix to other options out there. For non-technical web builders, it's very easy to grow overly dependent on your first web-building platform, so consider whether its range of features and price plans will work for you over the long run.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Cons

  • Vendor's Interest First
  • Less Generous
  • Less Friendly Negotiation

Arnold W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Simple and inexpensive to use

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Wix is a page that is very simple and easy to learn to use, something that many other similar pages do not have is that they have templates and many predetermined things that we can choose for our websites and that it is always at the forefront of the best technology. among its competitors is what makes me always prefer it

What is your favorite aspect of this product?

What stands out most about this service that Wix.com offers is that it is always stable, very simple and we can have a hosting of the same website so that it is free, although we can also add a hosting and our own domain purchased even on another site and add it to wix.com. thus achieving to become totally independent of wix.com, but still with the administration. Anyone could manage to make a website in less than 2 days if they propose it and their support is very attentive to the problems that may appear.

What do you dislike most about this product?

This service has a deficiency and that is that its Cpanel tends to give errors sometimes, it becomes annoying that it does not update in real time, it has happened to me sometimes but not always. I also want to let you know that having a domain that belongs to Wix.com, it cannot be positioned well in search engines, which causes extra work that can take a few months. What makes it difficult to finish a job on time and also delays in some projects

What recommendations would you give to someone considering this product?

If our priority is to build a website in a fast, efficient and simple way, this is the best site, without many problems you can achieve it in record time, something that would not happen in other sites unless you pay good money for the work, This means that it works for beginners and professionals without any problem. That is why I recommend it to my friends, family and the communities that I belong to. If there is a site to try to try it is this and I recommend it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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