What is Wix?
Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Wix?
Pros
- Enables Productivity
- Reliable
- Efficient Service
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Repository
Management Interface
Standard Templates
Social Media Integration
Web Publishing Capabilities
Content Security
Translation Facilitation
Analytics and Reporting
Digital Asset Management
Multi Channel Support
E-Commerce Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Ease of Customization
Quality of Features
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Wix Reviews
Patricia H.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2021
Wix is easier to use with time if you're a newbie
Likeliness to Recommend
What differentiates Wix from other similar products?
Wix is a lot easier to use compared to other website builders and you don't need to know how to code, but if you do, Wix is also great since it will let you change the code in their templates to what you want it to do.
What is your favorite aspect of this product?
I like the drag and drop ability and the ability to use other apps within to build your perfect site.
What do you dislike most about this product?
There's not much to dislike. If Wix's functionality would grow so I didn't have to use any other apps with it that would be awesome.
What recommendations would you give to someone considering this product?
If you are fairly new to website building, I would recommend you try Wix for free for a couple of months and maybe try another free product to compare it to. Their customer support will help you even if you are using it for free. Build a free site or two. After using it for a couple of months, you can then open up more functionality by subscribing. I would also recommend Wix if you are experienced. It is very flexible and you will be able to manipulate it to your liking.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Mike S.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Jun 2021
I love the ability to customize our website!
Likeliness to Recommend
What differentiates Wix from other similar products?
I like the lack of needing to write CSS to use custom fonts!
What is your favorite aspect of this product?
The ability to upload fonts instead of writing CSS.
What do you dislike most about this product?
The UX is a little clunky and the toolbars are often in the way.
What recommendations would you give to someone considering this product?
I've found that it's much better than other website building tools.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Jared S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
The easiest way to create a website
Likeliness to Recommend
What differentiates Wix from other similar products?
As is known, there are many, not to say, infinite builders of web pages, some are paid, others are free, normally the paid ones are expensive and the free ones are of poor quality, but this is something that does not happen with wix.com, it has the free mode and payment, and both are very good and deliver what they promised, and this is something very important to emphasize since it stands out from other similar sites. They are also always updating their way of working and many very attractive email promotions
What is your favorite aspect of this product?
It is one of the easiest web builders that currently exists, the instructions tend to be very clear and precise, it is very important to read these to always be informed in the way it works, the interface is quite attractive and beautiful, the hosting offered is very stable and reliable, also their prices are quite accessible in relation to price quality. I have been using it for a long time and it has not disappointed me, always at the forefront of our requirements.
What do you dislike most about this product?
What attracts me least about the service is that at first it is difficult to learn how to use it, but following the steps that indicate you solve it, for everyone it is easy after using it for a few days, also, technical support helps on many occasions but not on others, one Once my browser was closed and when I reconnected I had lost part of my website edition, that was a bad moment for me regarding wix.com and my experience is still more positive than negative even with the errors that has given me.
What recommendations would you give to someone considering this product?
Undoubtedly it is a platform that is worth promoting to my friends and family, also through the odd social network, because you do not need to have a lot of knowledge in programming languages to fulfill your dream of having a professional website, just with a couple of days you can make great strides in it. Also, sometimes we need to make a simple web page and in order not to have a lot of work to do them, it is preferable to use wix.com that has many templates and text boxes that we can edit at our own discretion and what we want to achieve on our website
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy