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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Gökhan C.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Good UI for beginners. Accesible!

Likeliness to Recommend

8 /10

What differentiates Wix from other similar products?

Ease of use even you don't know a lot about web design

What is your favorite aspect of this product?

Wix has an intuitive user interface. With no web design experience, it was super easy and quick to start working. Drag-and-drop feature.

What do you dislike most about this product?

Back end load times and live previews may be buggy

What recommendations would you give to someone considering this product?

Easy to use, just make it your own design. no coding or web design needed

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Respectful

LOKESHWARAN R.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Fantastic Product to Create Websites

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Easy to Use, Flexible

What is your favorite aspect of this product?

Multiple Themes are available

What do you dislike most about this product?

Integration Plugins for E-commerce platform is missing

What recommendations would you give to someone considering this product?

Best product for website designing

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Ayman J.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy to use features and a great product.

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Wix has Managing Products and Collections, and an easy to use features. I personally prefer Wix instead shopify.

What is your favorite aspect of this product?

My favorite aspect are the 100s of Templates that can be applied through the Drag & Drop, and the easy tweaking of the features.

What do you dislike most about this product?

Honestly I haven't faced any option to dislike on Wix but if I do I will definitely raise it to the help center.

What recommendations would you give to someone considering this product?

I would advice them to go and play with the features on Wix dragging and dropping, then tweaking some options; by that they will definitely move from considering this product to working with this product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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