Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

Filter By

Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Denver M.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

A very user-friendly web design

Likeliness to Recommend

8 /10

What differentiates Wix from other similar products?

Wix wins the heart of all of its users because of its easiness to use and overwhelming features like templates and themes.

What is your favorite aspect of this product?

For me, there's no need for knowledge of being a web developer to maximize its features. Although it is an advantage to have the knowledge of coding. Also Wix support is great, they can guide you through the process of your designing and developing.

What do you dislike most about this product?

Well for me, blogging features, or let's say that Wix is not that great when your template is for blogging. It is more on e-commerce or they are great when you are building a website with the purpose of creating an online store.

What recommendations would you give to someone considering this product?

Search for every platform similar to Wix, also know their strength and weaknesses. Pricing is important too, Wix pricing is great but please consider the features that are bundled to its plan.

Pros

  • Continually Improving Product
  • Trustworthy
  • Inspires Innovation
  • Caring

Michael O.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Fantastic product. I love it/

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

It is super easy. I have done some websites for clients on other platforms, and wix is WAY better.

What is your favorite aspect of this product?

The ease of use. Websites up and running in minutes.

What do you dislike most about this product?

Compared to other sites builders? Nothing

What recommendations would you give to someone considering this product?

If you aren't very skilled in web design or coding, do it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2021

Incredible way to create a very easy website

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Most Popular Wix Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019