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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Maikol T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Wix is the ease of building your dream website

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Wix differs in its ease and its beautiful designs, and it is something that many other similar sites being website builders are not easy to use and are often expensive for the average, there are several tools and high quality designs.

What is your favorite aspect of this product?

What I love about Wix.com is that it is always available at any time. It allows you to create for free and for a fee, obviously having limiting things in the free version. It can be used from anywhere with an internet connection. It is intuitive enough for a beginner to create their website without problems

What do you dislike most about this product?

What I don't like is that there are times when the load tends to be a bit slow, the limitations are a problem as far as I'm concerned. I would also like it to have a little more options available in the free version. The design of the wix.com website seems to me a bit dated, it could be improved.

What recommendations would you give to someone considering this product?

It is a site that helps you understand because of its ease of changing language, therefore it is a company that cares about its customers. It is something that I highly recommend to beginners and professionals who have not used it. Being able to create a website with enough quality is something that has no value. Since presence is everything.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Radcliffe B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Simple to use website builder

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

This service is easy to use, it is very intuitive with respect to other similar services, since this service provides you with a template and / or very beautiful and quite good designs, most of them are of good quality depending on what you are going to use as well.

What is your favorite aspect of this product?

The simplicity of the Wix builder sites is what catapulted its popularity, as many do not have the full knowledge to use a service that is not easy. Wix came to make life easier for the user and this shows when editing the website. it is quite fast and stable. Another positive thing is their available plans because they are affordable.

What do you dislike most about this product?

Like every service on the internet there are negative things and one of them is that its website does not have a bubble to be able to talk to support or at least to get some doubts, it seems strange to me that at this time the website does not have it. There are days when the website is a bit slow. for the rest I see it very complete and I like to speak generally.

What recommendations would you give to someone considering this product?

If you are thinking of using this service called Wix because you don't know how to use other sites very well. I recommend it if you are starting, or if you just want to learn something new. Very easy to edit, and to use. Possibly the best talking about website building issues and at a great price.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Edger L.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Wix: cost effective web design solution

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Wix is more than just a qeb design software as it has WYSIWYG editor features that allows me to personalize websites after development.

What is your favorite aspect of this product?

It allowed me to point domains, which I purchased elsewhere. I like that Wix offers t9ns of free CSS for web design.

What do you dislike most about this product?

I don't find anything hectic on my end while using Wix.

What recommendations would you give to someone considering this product?

I would request them to compare Wix with other programs before they seal the deal.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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