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Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Lyn H.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Wix is great for blog and portfolio sites.

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

It has a free version that is a great way to start in online publishing. The slideshow feature is a good way to show a group off images.

What is your favorite aspect of this product?

Image slideshows

What do you dislike most about this product?

It doesn't allow setting up the Google search/SEO feature in the free version.

What recommendations would you give to someone considering this product?

You'll have to sign up for the premium service to make your site searchable.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Fair

Mary H D.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Easy to use and built in ingenuity helps

Likeliness to Recommend

6 /10

What differentiates Wix from other similar products?

User friendly, great interface, quick and easy changes.

What is your favorite aspect of this product?

The gui interface

What do you dislike most about this product?

Very long URL

What recommendations would you give to someone considering this product?

No disappointment, pleasant ingenuity

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered
  • Charges for Enhancements

MARY A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jun 2020

Easy way to build websites with wix.com

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Very easy to use even when you have no prior knowledge of coding.

What is your favorite aspect of this product?

It has an automatic backup that keep the websites you have built safe. It has a variety of templates to choose from Very easy to use. It has an editor that is very easy to use wit a side menu that helps to add apps and images

What do you dislike most about this product?

You cant switch templates once its live. Responsiveness of the websites is not very good

What recommendations would you give to someone considering this product?

I highly recommend wix.com for those seeking to build their own websites. It will help you build that website to your own liking even if you cannot code.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

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