What is Workato?
Workato is an AI-based middleware platform that enables both business and IT to integrate their apps and automate complex business workflows with security and governance. Given the massive and growing fragmentation of data, apps, and business processes in enterprises today, our mission is to help companies integrate and automate at least 10 times faster than traditional tools and at a tenth of the cost of ownership.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workato?
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Virtualization
iPaaS
Data Security
API Management and Orchestration
Real Time Integration
Metadata Management
Batch Integration
Synchronization and Replication
Multi Channel Support
Data Quality Profiling and Cleansing
Administrative Features
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Workato Reviews
Vaibhav D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Unleashing Workato's Power
Likeliness to Recommend
What differentiates Workato from other similar products?
Workato's design in the cloud means you don't have to handle stuff on your own computer. It's accessible from anywhere, making it easy to grow as your needs increase.
What is your favorite aspect of this product?
Workato puts the power in the hands of everyday business users, not just tech experts, letting them create and control automated workflows.
What do you dislike most about this product?
Workato keeps changing and getting better, which is good, but it means that sometimes businesses have to adjust their automation processes and scripts when new things are added.
What recommendations would you give to someone considering this product?
Use Workato's smart automation tools to find chances for automation, make workflows work better, and let it automatically do tasks by learning from the data and patterns it sees.
Pros
- Continually Improving Product
- Inspires Innovation
- Caring
- Respectful
Neha R.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Its AI powered features make it more easy to use
Likeliness to Recommend
What differentiates Workato from other similar products?
Low code and AI enabled
What is your favorite aspect of this product?
Low code Cost
What do you dislike most about this product?
Can have more features as compared to MuleSoft
What recommendations would you give to someone considering this product?
Easy to use and powerful features
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ashish C.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Workato: The Business Process Intermediary
Likeliness to Recommend
What differentiates Workato from other similar products?
Two of Workato's main rivals are Zapier and If This Then That. But, while these tools are useful, they can't compare to Workato in terms of intricacy or the ability to tailor an integration to a specific business need. Workato is superior for enterprise-level integrations because it has additional security and governance features.
What is your favorite aspect of this product?
My biggest challenge has always been automating elaborate processes and coordinating multiple programmes. Workato, however, has completely changed the game for me. I was able to easily automate processes and streamline the integration of my company apps with their AI-based middleware platform. Workato's built-in security and governance mechanisms have guaranteed the integrity and legality of my data.
What do you dislike most about this product?
While I like using Workato, I do wish there were more ways to personalise the interface. There are instances when I feel constrained by the platform's capabilities.
What recommendations would you give to someone considering this product?
My company uses Workato and I cannot speak highly enough of it as an automation and integration solution. Its security and governance features keep your data safe and in compliance at all times, and its AI-based middleware platform provides unmatched integration possibilities. Despite its less-than-intuitive interface, Workato is indispensable for any enterprise's integration needs thanks to its flexible configuration choices and powerful workflows.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
