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Workday, Inc.

Workday Workforce Management

Composite Score

7.0 /10

CX Score

6.9 /10

59 Reviews Write a Review

What is Workday Workforce Management?

Create strategic workforce plans. Get the collaborative tools and insight your organization needs to build smarter workforce plans. With workforce planning from Workday, you can make better decisions and meet your business goals.

Company Details

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Awards & Recognition

Workday Workforce Management won the following awards in the Workforce Management - Enterprise category

Filter By

1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

7 Top Rated Capabilities

3 Top Rated Features

2023

4 Top Rated Capabilities

2 Top Rated Features

2022

2021 Data Quadrant Champion

2021

Workday Workforce Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workday Workforce Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

Down 2
Since last award

83 Plan to Renew

Down 5
Since last award

73 Satisfaction of Cost Relative to Value

Down 1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 80%
Negotiation and Contract:: 69%
Conflict Resolution:: 72%
Strategy & Innovation:: 70%
Service Experience:: 73%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workday Workforce Management?

11% Negative

19% Neutral

70% Positive

Pros

Reliable
Friendly Negotiation
Includes Product Enhancements
Security Protects

Feature Ratings

Average 78

Workforce Planning and Forecasting

Attendance Management and Policies

Workforce Scheduling

Time Capture Physical

Shift Management

Labor Costing and Splitting

Absence Management

Workforce Dashboards and Reporting

Rate Policies

Staffing

Time Capture

Vendor Capability Ratings

Average 73

Business Value Created

Quality of Features

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Workday Workforce Management Reviews

Role: C-Level
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Apr 2020

Reasonably easy to use, but not really intuitive.

Likeliness to Recommend

6 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Cons

Less Performance Enhancing
Less Inspiring
Wastes Time

Role: Human Resources
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2020

Great product! Tons of functionality.

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Latest Research

Workday Workforce Management

What is Workday Workforce Management?

Company Details

Need Assistance?

Awards & Recognition

2021 Data Quadrant Champion

Workday Workforce Management Ratings

81 Likeliness to Recommend

Down 2 Since last award

83 Plan to Renew

Down 5 Since last award

73 Satisfaction of Cost Relative to Value

Down 1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+72 Net Emotional Footprint

How much do users love Workday Workforce Management?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Time Capture The use of device-agnostic methods to clock-in/out of a shift or role.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Workday Workforce Management Reviews

Reasonably easy to use, but not really intuitive.

Likeliness to Recommend

Pros

Cons

Great product! Tons of functionality.

Likeliness to Recommend

Pros

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Title

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Since last award

Down 5
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Feature Ratings

Workforce Planning and Forecasting

Attendance Management and Policies

Workforce Scheduling

Time Capture Physical

Shift Management

Labor Costing and Splitting

Absence Management

Workforce Dashboards and Reporting

Rate Policies

Staffing

Time Capture

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness