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Adobe Systems

Adobe Workfront

Composite Score

8.8 /10

CX Score

9.1 /10

94 Reviews Write a Review

What is Adobe Workfront?

Our PPM Software gives management the tools they need to prioritize and get their team working on the tasks that matter most, making the most significant impact on your business.

Company Details

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Awards & Recognition

Adobe Workfront won the following awards in the Project Management - Enterprise category

Filter By

1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

6 Top Rated Features

2023

Adobe Workfront Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Workfront.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

93 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Workfront?

6% Negative

2% Neutral

92% Positive

Pros

Saves Time
Client Friendly Policies
Trustworthy
Efficient Service

Feature Ratings

Average 84

Collaboration

Workflow Management

Dependency and Milestone Tracking

Document Management

Time & Expense Tracking

Resource Management

Planning and Scheduling

Reporting

Budget Management

Hierarchical Task Management

Mobile Access

Vendor Capability Ratings

Average 82

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Ease of Customization

Vendor Support

Adobe Workfront Reviews

Claudia M.

Role: Operations
Industry: Communications
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jun 2023

Great that connects with other Adobe products!

Likeliness to Recommend

8 /10

What differentiates Adobe Workfront from other similar products?

It's connectivity and perfect for marketing teams.

What is your favorite aspect of this product?

Usability.

What do you dislike most about this product?

Not very technical.

What recommendations would you give to someone considering this product?

Be familiar with the product and take time to analyze all the features it has.

Pros

Reliable
Enables Productivity
Trustworthy
Unique Features

Anthony M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Streamlined processes and increased productivity.

Likeliness to Recommend

8 /10

What differentiates Adobe Workfront from other similar products?

The price point and the current packages don't make sense. I would suggest having just two price packages.

What is your favorite aspect of this product?

The software is accessible on Windows, Mac, Linux, and mobile app. I did read that companies like Amex, Unitedhealth, and Palo Alto use it.

What do you dislike most about this product?

The only thing I would say is I don't like how its not user-friendly and new users may struggle to use it. Its a pain to customize forms.

What recommendations would you give to someone considering this product?

I had the chance to use a Kanban and scrum at a previous job and do like how there is more control and versatility. For an example, tickets can be assigned to technicians by an admin or allow technicians to get their own work without someone assigning the tickets is something to think about when your company is trying decide how to implement this.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Fraser D.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Great for productivity

Likeliness to Recommend

10 /10

What differentiates Adobe Workfront from other similar products?

It integrates well with our internal systems and it has a very intuitive interface

What is your favorite aspect of this product?

The simplicity of the 'review proof' function

What do you dislike most about this product?

I wish you could preview documents without having to download them.

What recommendations would you give to someone considering this product?

Definitely worth it if you have a large, distributed team.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Commodity Features
Security Frustrates

Latest Research

Adobe Workfront

What is Adobe Workfront?

Company Details

Need Assistance?

Awards & Recognition

Adobe Workfront Ratings

87 Likeliness to Recommend

93 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Adobe Workfront?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Time & Expense Tracking Ability to track time for planning and estimating

Resource Management Includes resource allocation, expense tracking, and resource planning.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Adobe Workfront Reviews

Claudia M.

Great that connects with other Adobe products!

Likeliness to Recommend

Pros

Anthony M.

Streamlined processes and increased productivity.

Likeliness to Recommend

Pros

Fraser D.

Great for productivity

Likeliness to Recommend

Pros

Cons

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Title

1
Since last award

Feature Ratings

Collaboration

Workflow Management

Dependency and Milestone Tracking

Document Management

Time & Expense Tracking

Resource Management

Planning and Scheduling

Reporting

Budget Management

Hierarchical Task Management

Mobile Access

Vendor Capability Ratings

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Ease of Customization

Vendor Support